Learning & Development Consultant II

Public Storage•Frisco, TX

2h•Hybrid

About The Position

The L&D Consultant II plays a key role in designing, delivering, and optimizing learning programs that drive employee development and organizational performance. This role is ideal for professionals with a solid foundation in instructional design and learning technologies who are ready to take on more complex projects and strategic consulting responsibilities. The Consultant contributes across the full learning lifecycle—needs analysis, design, implementation, facilitation, and evaluation—ensuring alignment with business goals and learner needs.

Requirements

Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (or equivalent experience).
5-7 years in Learning & Development, Instructional Design, or related roles.
Proficiency in instructional design and adult learning theory.
Own the complete instructional design lifecycle — from needs analysis and solution design through development, implementation, and evaluation
Design learning solutions grounded in business objectives, including defining success metrics and measurement strategies
Provide strategic rationale for recommended approaches, articulating the "why" behind design decisions
Partner with stakeholders to assess performance gaps and recommend tailored interventions beyond traditional training
Experience with LMS platforms (e.g., Workday, Cornerstone, SuccessFactors) and authoring tools (e.g., Articulate 360, Adobe Captivate, iSpring).
Familiarity with AI-driven content creation tools and learning analytics.
Strong communication, project management, and stakeholder engagement skills.
Ability to manage multiple projects in a fast-paced, collaborative environment.
Define clear learning outcomes and align solutions to measurable business impact
Establish evaluation frameworks to track effectiveness, ROI, and learner performance post-implementation
Strategic thinking with attention to detail.
Strong consulting and relationship-building skills.
Continuous learner with a growth mindset.
Act as a trusted advisor and consultant to business leaders and stakeholders across departments
Influence outcomes and drive learning strategies without direct authority over project teams or participants
Build credibility through expertise, collaboration, and strategic recommendations

Responsibilities

Instructional Design & Learning Development
Design and develop engaging learning solutions including e-learning modules, presentations, blended programs, and performance support tools.
Apply instructional design models (e.g., ADDIE, SAM) and adult learning principles to create impactful learning experiences.
Collaborate with subject-matter experts (SMEs) to translate complex content into accessible, learner-centered materials.
Learning Technology & Innovation
Leverage learning technologies (LMS, LXP, authoring tools, AI platforms) to deliver scalable and personalized learning experiences.
Evaluate and implement innovative tools and methods to enhance learning effectiveness and engagement.
Program Consulting & Enablement
Conduct needs assessments and learning diagnostics to identify performance gaps and recommend targeted solutions.
Serve as a learning consultant to business units, providing guidance on learning strategy, program design, and implementation.
Manage the end-to-end lifecycle of learning programs, including stakeholder engagement, communications, and continuous improvement.
Measurement & Continuous Improvement
Define success metrics and evaluate learning effectiveness using data and feedback.
Use insights to iterate and improve learning programs and experiences.