Pandora Jewelry-posted about 1 year ago
$115,000 - $120,000/Yr
Full-time • Mid Level
New York, NY
10,001+ employees
Merchant Wholesalers, Durable Goods

The Learning Design Manager at Pandora will play a crucial role in enhancing the learning and development strategies for the North America retail organization. This position focuses on creating effective learning content and programs that drive revenue and sales, ensuring that both office and retail staff are equipped with the necessary skills and knowledge to excel in their roles. The manager will collaborate with various teams to identify learning needs, develop curricula, and implement innovative training solutions that align with global standards.

  • Develops and implements learning strategies, content, and programs.
  • Designs e-learning courses, in-store training material, and conference workshops.
  • Collaborates across the business to understand main learning and content needs, creating a learning plan to implement solutions.
  • Liaises with global retail excellence and HR teams on existing content that can be locally adapted.
  • Identifies knowledge gaps through in-depth research and consultations with clients.
  • Formulates curricula outlines that address identified skills deficits.
  • Writes, edits, and structures course content to bolster learners' retention.
  • Applies adult learning principles to learning design and content.
  • Delivers content in an accessible and engaging manner.
  • Curates in-house solutions to address organizational learning needs in alignment with existing programs.
  • Integrates assets with learning systems, educates end users, promotes, measures utilization, and evaluates effectiveness.
  • Applies 70-20-10 methodologies to foster a culture of learning and measures outcomes.
  • Manages projects including tasks, assignees, dates, progress, reports, and dashboards.
  • Navigates learning management systems and performs duties within the learning experience systems.
  • Develops blended and immersive programs that enable deep learning and application.
  • Keeps up to date with learning design and instructional design trends.
  • Specific experience in educational design, with certification or degree preferred.
  • Proficiency in Microsoft Suite, Adobe Suite, LMS, and video editing.
  • Robust compensation package including base and bonus.
  • 401K plan for financial security.
  • Learning and development programs including continuous feedback and LinkedIn learning.
  • Tuition reimbursement.
  • PTO Package including vacation, personal, sick, birthday, celebration days, and paid holidays.
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