Learning Delivery Specialist-Talent Development & Culture

CHRISTUS Health • Texarkana, TX

301d

About The Position

The Learning Delivery Specialist facilitates and delivers designated CHRISTUS program content to ensure a consistent learning experience and provide an impactful learning opportunity for participants. The Learning Delivery Specialist maintains consistent communications and routinely engages and collaborates with key stakeholders (e.g. Program Leads or Managers, Ministry Presenters, Talent Development & Culture Team, other Learning Delivery Specialists, internal/external customers, vendors, etc.) with regard to program needs, outcomes, best practices, updates, etc. The position is also responsible to analyze program outcomes to gauge effectiveness of content and partner with presenters to provide coaching and support for successful outcomes.

Requirements

• Associates degree or higher in business, human resources, or related field strongly preferred.
• Relevant comparable experience may be considered in lieu of a degree.
• Knowledge of leadership theory, methods, and concepts.
• Ability to transform theory, methods, and concepts into tangible designs with measurable results.
• Knowledge of needs assessment methodologies, design alternatives, training evaluation, and continuous improvement.
• Technical expertise in mapping training needs requirements against business goals and objectives.
• Effective presentation skills.
• Excellent written and oral communication skills.
• Experience implementing, monitoring, and evaluating training programs and providing developmental feedback to presenters.
• Experience developing programs and initiatives to create and sustain an organizational learning culture.
• Demonstrated experience in coordinating and/or implementing organizational learning & development frameworks, standards, policies, and procedures.
• 0-2 years relevant experience designing, implementing, facilitating, or managing adult learning programs in both virtual and face-to-face formats.
• Effectively work in a blended (virtual/Face-to-face) and matrixed organizational structure.

Responsibilities

• Deliver formal and informal learning solutions to engage the learner and produce the desired outcomes.
• Manage and respond to learner needs.
• Ensure that the learning is made available in appropriate platforms and delivered in a timely and effective manner.
• Facilitate routine team builds, DiSC®, and similar types of sessions.
• Coordinate various learning activities by leveraging other Talent Development & Culture resources within the Region/Ministry, and across CHRISTUS Health.
• Work with the Talent Development & Culture Team on the design of leadership curriculum and programs, implementation of projects, assessments, and other issues and needs.
• Assist in the development of communication and implementation plans for the CHRISTUS system and regional/ministry initiatives.
• Partner with other content areas to implement programs and ensure alignment with the rest of the CHRISTUS System.
• Manage relationships with stakeholders and internal/external customers for better understanding of business requirements.
• Keep abreast of industry trends and the market environment to incorporate technical expertise, best practices, and business imperatives.
• Review and improve integration between different processes to enhance delivery.
• Analyze feedback, data reports, and metrics as they apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree