Learning Data Analyst

Charter Spectrum • Charlotte, NC

73d

About The Position

As a Learning Data Analyst, you'll provide analytics support for Learning Services, enhancing corporate learning programs and initiatives. Your insights will help business units capture and present data effectively, driving informed decision-making. By utilizing your technical expertise, you'll graphically inform stakeholders about learning outcomes, aligning with Spectrum's mission of continuous improvement and employee development. Your contributions will ensure learning projects are data-driven and impactful, supporting Spectrum's strategic goals and fostering a culture of growth and innovation.

Requirements

• Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
• Bachelor's degree in Business Administration, Computer Science or related field, or equivalent experience
• 2+ years of data analysis and reporting or related experience
• Analyze and interpret data
• Communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
• Define and analyze key performance indicators and metrics; Document, prepare, and present data-driven presentations
• Manage multiple projects at one time; Prioritize and organize effectively
• Show judgment and initiative to accomplish job duties
• Understand process and project management
• Use personal computer and Microsoft software applications, such as Word, Excel, Outlook, and Visio
• Advanced MS Excel skills, including Pivot Tables
• Be proficient in MS Access and PowerPoint
• Develop Tableau dashboards effectively
• Read, write, speak, and understand English

Nice To Haves

• Know HR Learning Services and training course pre/post surveys as a plus
• Demonstrate effective teamwork and collaboration skills
• Microsoft SQL Server (or MySQL) programming skills as a plus
• Understand Visual Basic Excel Macros and/or JavaScript programming as a plus
• Administer Learning Management systems (Cornerstone)
• PL/SQL experience
• Be familiar with Cornerstone and/or Xyleme cloud content platforms
• Know API calls and/or XML/JSON conversions to database tables
• Have experience with statistics

Responsibilities

• Gather and analyze complex Learning & Development data to support various reporting needs and ensure data integrity.
• Oversee data import and export processes for departmental reporting, collaborating with HR Technology and external vendors to address data issues.
• Serve as the point of contact for report metrics, conducting research and analysis to resolve queries.
• Create dynamic reporting templates and data-driven presentations to support project needs and strategic decision-making.
• Identify trends in data and translate findings into impactful formats, such as charts and graphs.
• Make data-based recommendations for process improvements and strategic business decisions.

Benefits

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you-at work and in life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees