Learning Coordinator - Warehouse Operations

Quince • Carneys Point, NJ

67d • $60,000 - $80,000

About The Position

The Learning Coordinator (Tier 4) is a key leadership role within the Learning & Development team, responsible for ensuring training effectiveness, audit compliance, and cross-training initiatives during PM shifts. This role provides oversight of trainers, leads onboarding sessions, tracks performance metrics, and drives accountability across training programs. The Learning Coordinator acts as the primary point of contact for evening training operations and serves as a developmental path toward the Learning Manager position.

Requirements

• 2-3 years of training, facilitation, or learning & development experience (warehouse or operations environment preferred).
• Demonstrated leadership or supervisory experience (formal or informal).
• Strong proficiency in Google Sheets (formulas, pivot tables, reporting).
• Clear, professional verbal and written communication skills for engaging associates, trainers, and leadership.
• Ability to provide constructive coaching that improves trainer and learner performance.
• Skilled in addressing trainer/learner issues while maintaining professionalism.
• Able to track, interpret, and act on training data to drive improvements.
• Consistently holds self and others to performance standards.
• Strong organizational and time management abilities.
• Proactive problem-solver with a solutions-first mindset.
• Demonstrated ability to step into higher-level responsibilities during manager absences.
• Interest in career progression toward Learning Manager role.

Responsibilities

• Conduct regular audits of trainer delivery, adherence to SOPs, and use of training materials.
• Provide structured coaching and feedback to trainers to improve effectiveness and engagement.
• Ensure consistency in training standards, delivery, and expectations across all PM trainers.
• Own and lead onboarding sessions for PM shift new hires, ensuring consistent delivery and engagement.
• Track and report on new hire training progress, productivity ramp-up, and early retention.
• Partner with supervisors and managers to identify risks or additional support needs for new hires.
• Maintain onboarding dashboards in Google Sheets and provide weekly updates to leadership.
• Track and manage cross-training completions and progress across departments.
• Maintain accurate reporting dashboards to ensure leadership visibility into skill development.
• Identify training gaps and propose solutions to strengthen multi-skill readiness among associates.
• Serve as the primary point of contact for PM training operations when the Learning Manager is unavailable.
• Lead trainer meetings to communicate updates, process changes, and performance expectations.
• Support scheduling, coordination, and execution of training and learning initiatives.
• Provide input on curriculum enhancements based on audits, feedback, and evolving business needs.
• Support change management initiatives by reinforcing updated SOPs and training content.
• Drive accountability across trainers and learners to ensure compliance with training standards and quality expectations.

Benefits

• Competitive salary range of $60,000-$80,000 USD.
• Bonus and equity may also be provided for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Apparel Manufacturing