Learning Consultant, Business Insurance

Marsh & McLennan Companies • Raleigh, NC

75d • Hybrid

About The Position

As a Learning Consultant on the Business Insurance Organizational Development team, you will play a pivotal role in empowering new colleagues to thrive in their roles from day one. You will design, deliver, and continuously enhance comprehensive training programs focused on technology solutions, processes, and workflows that drive client success. Leveraging a variety of training modalities, you will ensure that every new team member receives tailored, effective learning experiences that meet diverse needs. Collaboration will be at the heart of your work, partnering closely with Service and Operations teams to identify evolving training requirements and building strong relationships with senior leadership to influence and align learning initiatives across all organizational levels. You will expertly manage multiple projects, prioritize competing demands, and maintain exceptional follow-through to deliver impactful results. This role offers a unique opportunity to shape the growth and development of MMA colleagues throughout the Mid-Atlantic Region, directly contributing to their success and the organization's continued excellence.

Requirements

• Minimum of 3 - 5 years of experience in the Business Insurance/Property Casualty industry.
• Minimum of 1 year of experience facilitating workshops, conducting training sessions or presenting to groups.
• Strong communication and presentation skills.
• Strong understanding of processes and compliance needs within the industry.

Nice To Haves

• Advanced degree is strongly preferred.
• Proven experience in instructional design and adult learning principles.
• Familiarity with project management methodologies.
• Ability to analyze training needs and evaluate program effectiveness.
• Proficiency in using learning management systems and e-learning tools.

Responsibilities

• Design, deliver, and enhance comprehensive training programs focused on technology solutions, processes, and workflows.
• Ensure tailored, effective learning experiences for new team members.
• Collaborate with Service and Operations teams to identify training requirements.
• Build relationships with senior leadership to align learning initiatives.
• Manage multiple projects and prioritize competing demands.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid work.
• Charitable contribution match programs.
• Stock purchase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree