Learning Community Platform Product Manager

Cincinnati Children's Hospital Medical CenterCincinnati, OH
30dOnsite

About The Position

The Advisory Network at Cincinnati Children's, anchored by the Learning Community Platform (LCP), is a strategic initiative designed to expand access to the organization's pediatric expertise on a global scale. Through a dual-delivery model-combining a digital platform for broad educational outreach and customized project-based engagements-the Advisory Network enables hospitals and healthcare providers to benefit from Cincinnati Children's clinical knowledge, best practices, and skill development resources. The LCP offers personalized learning experiences, continuing education credits, and expert consultations, targeting both medical professionals and administrators. With strong market demand, a scalable business case, and robust risk mitigation strategies, the Advisory Network is positioned as a high-margin, non-core growth engine that leverages Cincinnati Children's trusted brand and world-class talent to drive quality improvement, operational efficiency, and long-term partnerships across the healthcare sector. Learning Community Platform (LCP) Guide development and success of the LCP from concept to launch and beyond - includes features around professional network (e.g., digital connectivity), professional development (e.g., CME / CE), research & insights (e.g., articles, podcasts), collaboration (e.g., video chat), and education. Drive LCP development KPIs (e.g., time to market, roadmap execution, product quality), in addition to user adoption, engagement and satisfaction metrics, client and end user retention and churn rates Manages business performance metrics driven from LCP (e.g., revenue, margin, average revenue per client, Annual / Monthly Recurring Revenue) Partnerships and Collaboration Partner with engineering, design, marketing, and business teams to ensure the product aligns with the Global Advisory mission and rapidly evolving market needs. Serve as both a strategic leader and hands-on contributor, guiding the partners while actively participating in day-to-day execution to drive results. Product Management Develops and articulate a compelling product vision and strategy based on market insights, client feedback, and emerging trends Owns the full product lifecycle, from ideation and validation through development, launch, and ongoing iteration Conducts market research and competitive analysis to identify opportunities, pain points, and product-market fit Builds & manages product roadmap, prioritizing features & improvements based on business goals and user needs Collaborates with engineering, design, and marketing teams to define requirements and user stories Balances technical constraints, business objectives, and user experience to deliver innovative, high-impact solutions Performance Management Defines and tracks KPIs to measure product success and identify areas for improvement Collaborates with IS and other stakeholders to create and maintain dashboard for performance tracking Regularly reports on Community performance and opportunities to senior leaderships

Requirements

  • Bachelor's degree in Business, Computer Science, Marketing, or a related field is required (advanced degree preferred)
  • 5+ years of product management experience - 2+ years in a startup
  • Experience working with cross-functional teams in an agile setting
  • Experience managing learning platforms preferred
  • Demonstrated ability to launch successful products and iterate based on user and market feedback
  • Familiarity with product management tools (e.g., Jira, Trello, Aha!, Miro) and data analysis platforms
  • Understanding of UX/UI design principles and experience working with design teams

Responsibilities

  • Guide development and success of the LCP from concept to launch and beyond - includes features around professional network (e.g., digital connectivity), professional development (e.g., CME / CE), research & insights (e.g., articles, podcasts), collaboration (e.g., video chat), and education.
  • Drive LCP development KPIs (e.g., time to market, roadmap execution, product quality), in addition to user adoption, engagement and satisfaction metrics, client and end user retention and churn rates
  • Manages business performance metrics driven from LCP (e.g., revenue, margin, average revenue per client, Annual / Monthly Recurring Revenue)
  • Partner with engineering, design, marketing, and business teams to ensure the product aligns with the Global Advisory mission and rapidly evolving market needs.
  • Serve as both a strategic leader and hands-on contributor, guiding the partners while actively participating in day-to-day execution to drive results.
  • Develops and articulate a compelling product vision and strategy based on market insights, client feedback, and emerging trends
  • Owns the full product lifecycle, from ideation and validation through development, launch, and ongoing iteration
  • Conducts market research and competitive analysis to identify opportunities, pain points, and product-market fit
  • Builds & manages product roadmap, prioritizing features & improvements based on business goals and user needs
  • Collaborates with engineering, design, and marketing teams to define requirements and user stories
  • Balances technical constraints, business objectives, and user experience to deliver innovative, high-impact solutions
  • Defines and tracks KPIs to measure product success and identify areas for improvement
  • Collaborates with IS and other stakeholders to create and maintain dashboard for performance tracking
  • Regularly reports on Community performance and opportunities to senior leaderships

Benefits

  • Medical coverage starting day one of employment.
  • Competitive retirement plans
  • Tuition reimbursement for continuing education
  • Expansive employee discount programs through our many community partners
  • Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
  • Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  • Physical and mental health wellness programs
  • Relocation assistance available for qualified positions
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