This is a professional position involving tutoring and providing academic guidance to students of varying levels and competencies, developing online and hardcopy resources, mentoring and training OPS staff, and delivering services synchronously and/or asynchronously at varying levels that serve the needs of a post-secondary student population. This performs responsible work involving the tutoring of students and performing related tasks. Duties include providing support to users involved in the Learning Commons Systems. The purpose of the Learning Commons Specialist is to provide resources, support, and instruction campuswide, with a focus on tutoring both synchronously and asynchronously to a variety of learners. Specialists are knowledgeable in their content area and collaborate with other departments to encourage engagement with the resources and support available at the Learning Commons. This includes organizing and participating in campus events, classroom orientations, and embedded tutoring. Specialists also act as mentors to OPS employees, such as tutors and receptionists, building strong working relationships, conducting regular observations and reviews, and providing training to develop their professional skills. The role involves using PC/Mac operating systems, printers, scanners, and other peripheral devices; assisting students with hardware/software-related issues; troubleshooting computer problems; and submitting IT help ticket requests for repairs. Specialists indirectly supervise OPS & Work-study Lab Assistants and are expected to remain technically up to date. They also advertise and instruct Technology Workshops covering systems such as Canvas, TSC Email, and Office 365 Pro Plus. Additionally, the position includes training and implementing the use of applicable technologies hosted by and housed within the Learning Commons. Learning specialists focus on supporting students who struggle in the classroom, particularly those with learning disorders or behavioral challenges, and provide individual or small group assistance. An in-depth understanding of the principles of financial and managerial accounting, educational best practices, and educational technology, including AI, is mandatory.
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Job Type
Full-time