Chewy-posted 7 months ago
Full-time • Mid Level
Remote • Pittston, PA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

We are hiring a RX Learning Area Manager to manage a team of Learning Coordinators and on-the-floor-trainers! You will implement pharmacy fulfillment center training across onboarding, continuous training, and new leadership assimilation. We're creating the premier pet health provider with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less.

  • Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers as needed.
  • Identify needs or gaps in learning process and in consultation with pharmacy operations teams.
  • Design training and development programs based on the organizational needs in consultation with Regional Learning Manager.
  • Recruit and observe team of on the floor trainers for process training.
  • Conduct train-the-trainer sessions and Conduct Leadership training.
  • Facilitate learning sessions with all process job roles and with Leadership as needed.
  • Supervise all training conducted across shifts and areas at multiple sites.
  • Maintain daily communication with Operations, HR, Recruiting and other teams.
  • Conduct remediation training as needed.
  • Maintain knowledge of operation processes for ongoing assessment of the training process.
  • Bachelor's degree/Associates Degree or relevant experience.
  • Individual must meet and maintain requirements for licensure or registration according to state Board of Pharmacy requirements.
  • 1-2+ years leading a team within a training/learning, HR, Operations or process improvement role.
  • Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook).
  • Understanding of fulfillment/distribution center/warehouse processes and flow.
  • Well-developed observational, analytical, verbal and written communications skills.
  • Able to work flexible schedules / shifts as needed for 7 day operation.
  • Effective skills for planning daily/weekly tasks and adapting to challenging demands.
  • Effective skills developing relationships across all levels and functions.
  • Experience leading teams at remote work locations is preferred.
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