Learning and Development Specialist - E-Learning

Werner Enterprises-posted 7 months ago
Full-time • Mid Level
Omaha, NE
Truck Transportation
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Accountable for the development and implementation of training strategies, plans, and processes to support departmental and organizational goals. Responsible for all training programs and must ensure that associates have the tools needed to perform required skills and achieve results as a basis for continual training and education. Analyze, design, develop, implement and evaluate training documentation in order to provide timely communication on updates on proper processes and system usage.

  • Create interactive and engaging eLearning content, including videos, quizzes, simulations, and animations.
  • Apply principles of instructional design to develop effective learning materials that meet the needs of learners.
  • Use Articulate Storyline to develop and publish eLearning modules in Workday.
  • Ensure accessibility and functionality of eLearning content within Workday.
  • Design user-friendly interfaces and navigation to enhance the learner's experience and engagement.
  • Work closely with subject matter experts (SMEs) and other stakeholders to gather content and ensure it is accurate and relevant.
  • Follow the established learning design process, including a needs assessment, script, and storyboard (if applicable).
  • Manage eLearning projects from concept to completion, including timelines, resources, and deliverables.
  • Stay updated with the latest trends and technologies in eLearning and incorporate best practices to improve the quality and effectiveness of eLearning materials.
  • Manage timelines, including incorporation of feedback, and stakeholder follow-up to ensure all deadlines are met.
  • Create custom graphics and illustrations using Adobe Photoshop and Illustrator, ensuring alignment with goals and brand guidelines.
  • Ensure all content follows organizational standards and legal requirements, including branding, copyright, and accessibility.
  • Conduct comprehensive reviews and testing of eLearning modules to ensure they are error-free, functional, and user-friendly.
  • Recommend solutions for performance issues and potential areas of training.
  • Conduct training needs assessments and oversee the training function.
  • Develop and organize training materials, multimedia visual aids, and other educational materials.
  • Manage key associate relations projects and initiatives that have strategic departmental impact.
  • Provide support to Management in responding to personnel issues.
  • Coordinate efforts to ensure the full utilization of all site training facilities, processes, resources, and equipment.
  • Work closely with management to ensure that policies, programs, and processes are developed, implemented, communicated, and consistently administered in compliance with organizational objectives and with relevant laws/regulations.
  • Resolve and respond to training issues and questions from leaders and associates on the application and interpretation of processes, company policies, and current regulations.
  • Continuously seek and support new approaches, practices, and processes to improve the efficiency of training services offered.
  • Other duties as assigned.
  • A minimum of a Bachelor's Degree from an accredited college or university in Human Resources, Adult Education, or related field or equivalent experience preferred.
  • Three to five years training or employee relations experience preferred.
  • Two to three years' customer service experience preferred.
  • Excellent computer skills including Contribute, Captivate, Photoshop, PowerPoint, and Excel.
  • Working knowledge of employee relations practices, including dispute resolution and investigation experience.
  • Demonstrated leadership abilities.
  • Strong presentation and public-speaking skills.
  • Strong verbal, listening, written communication skills required.
  • Excellent decision making skills.
  • Ability to organize/schedule and coordinate multiple tasks simultaneously.
  • Ability to be proactive, self-motivated, and self-directed.
  • Knowledge of supervisory and management practices and policies.
  • Demonstrated commitment to excellent customer service.
  • Depth of practical experience in both technical and non-technical training.
  • Medical, dental and vision plans.
  • 401(k) plan with a company match.
  • Stock purchase plan.
  • Paid time off.
  • Life insurance.
  • Disability plans.
  • Other optional supplemental coverage.
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