Learning and Development Director

Chefs Warehouse-posted 3 months ago
Full-time • Senior
Ridgefield, CT
1,001-5,000 employees
Merchant Wholesalers, Nondurable Goods
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The Director of Learning and Development (L&D) is responsible for designing, implementing, and spearheading structured training and development protocols that support organizational growth, employee engagement, and operational excellence at The Chefs' Warehouse. This role ensures that employees-across warehouse, logistics, sales, and leadership-gain the right skills at the right stage of their careers, with a focus on continuity of learning as they advance into roles of greater responsibility.

  • Develop and execute a company-wide training framework organized by employee level, ensuring continuity and progression as employees move from frontline roles into supervisory and leadership positions.
  • Partner with senior leadership to identify and prioritize training needs across operations, logistics, warehouse safety, compliance, and customer-facing functions.
  • Act as the organizational lead for L&D, aligning training initiatives with business priorities and future talent needs.
  • Spearhead the design, rollout, and governance of training pathways by level (e.g., entry-level onboarding, mid-level role mastery, leadership readiness).
  • Create scalable, repeatable learning protocols that reinforce knowledge and prepare employees for the next stage of responsibility.
  • Integrate multiple modalities (classroom, e-learning, on-the-job, and coaching) to enhance training effectiveness and accessibility.
  • Ensure all training programs meet regulatory and safety requirements (OSHA, DOT, food safety, etc.).
  • Establish metrics to assess the effectiveness and continuity of training programs, measuring impact on productivity, retention, safety, and leadership pipeline development.
  • Collaborate with HR on onboarding, career pathing, and succession planning initiatives.
  • Implement and manage the Learning Management System (LMS) to structure, track, and deliver role-specific learning journeys.
  • Leverage emerging technologies (mobile learning, microlearning, virtual training) to support scalable and engaging programs.
  • Stay current with trends and best practices in workforce learning, leadership development, and organizational effectiveness.
  • Bachelor's degree in Human Resources, Organizational Development, Education, or related field (Master's preferred).
  • 8+ years of progressive experience in Learning and Development, with demonstrated expertise in training program design, rollout, and governance.
  • Industry experience in food distribution, supply chain, logistics, or related sectors strongly preferred.
  • Knowledge of compliance and safety training requirements in the food distribution industry.
  • Strong communication, facilitation, and program design skills.
  • Proficiency in LMS platforms, e-learning tools, and instructional design methodologies.
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