Learning and Development Consultant -- Risk & Compliance
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About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Learning and Development Consultant within PNC's PNC University (PNCU) organization, you will be based in either Pittsburgh, PA; Cleveland, OH; Downers Grove, IL; Birmingham, AL; or Dallas, TX. In this role you'll be responsible for building relationships with key business stakeholders and partners to conduct training needs analysis, design, implement, and monitor Learning and Development (L&D) planning strategies, procedures and initiatives. You will design for success linking learning objectives to business impact measures in planning programs, ensuring senior managers and L&D staff understand the purposes and methods of these programs. You will grow associates and business leaders' functional and professional skills in innovative, creative and appealing ways, implementing exceptional performance-based learning solutions supporting the PNCU vision and strategy. Additionally, you will monitor and analyze L&D practices and processes to determine their efficiency and effectiveness, recommending areas of improvement to achieve and deliver higher quality services.
