IronCircle is looking for a supportive and strategic Learner Success Specialist to facilitate and help guide our students to succeed throughout their program in the EdTech space. The Learner Services Specialist (LSS) is a multifaceted role responsible for driving student retention, program completion, engagement, and satisfaction. As a hybrid role combining the functions of student success and re-engagement, LSSs ensure students receive the guidance and resources needed to achieve their academic goals. They serve as primary points of contact for assigned universities and cohorts, managing the full lifecycle of student engagement. About Us With over 17+ years of experience, IronCircle is one of the leading global tech education, training, and service providers, sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems. In 2018, IronCircle entered the US market via a university partnership model and has successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, IronCircle Arena is an AI-fueled, powerhouse learning platform that helps learners apply concepts learned in class to real-world situations. With over 50,000 cybersecurity alumni worldwide, IronCircle is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs. Your Success is our Success If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for someone passionate, a high performer, and pushes boundaries in pursuit of something bigger. You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit. At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)