Leadership Technical Program Manager, Google Enterprise Network Delivery

Google LLC•Austin, TX

34d

About The Position

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams. As a Technical Program Manager Lead at Google, you lead complex, multidisciplinary projects. You plan requirements with customers and own projects through the entire project life-cycle. This includes managing project schedules, identifying risks, and clearly communicating goals to project stakeholders. Your projects often span multiple locations, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines. You will identify, scope, and manage projects that increase the value of Alphabet's Enterprise Network and other networking products and services to our users and customers. You will focus on our customers needs, aligning them with either our standard solutions or owning the end-to-end engineering of new products to the market. You will gather a deep understanding of our users and customers, their needs and priorities, and ensure that our network products and services deliver the highest quality and value possible. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

Bachelor's degree in a technical field, or equivalent practical experience.
8 years of experience in program management.
5 years of experience in leadership role with/without direct reports.
Experience with technical networking topics and emerging networking technologies.

Nice To Haves

Certification in PMP, Scrum, Agile project management, CCNA, CCNP, or other certifications in network technologies or similar.
8 years of experience managing cross-functional/team projects.
Experience managing technical vendors and leading quarterly business reviews.
Experience in planning, designing and implementation change/transformational programs.
Experience in data analytics and presentation.
Ability to work as a member of a cross-functional team composed of both technical and non-technical members.

Responsibilities

Manage a team of technical program managers working across the North America and South America (NASA) region that design and deliver GEN network services.
Transform how we partner with our customers in the NASA region and globally. Act as advocate for our customers, lead as a true owner of GEN services to these customers and through close engagement drive sustained excellent levels of customer satisfaction.
Optimize our run functions which maintain our business. Identify opportunities to root cause defects, baseline KPIs/Metrics and use data to ensure we are focused on what matters.
Act as a global lead for key programs that deliver significant business impact.
Act as a global lead for key programs that deliver significant business impact, expected to work collaboratively with globally distributed contributors.

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