Leadership - Full Time - Chick-fil-A Airport Road

Chick-fil-A•Arden, NC

42d•$20 - $25

About The Position

At Chick-fil-A Airport Road, being part of our team is more than just a job; it's an opportunity for people of all ages and backgrounds to learn life and business skills. In our restaurant, you will work alongside the Owner/Operator and the entire leadership team to shape the culture and performance of our organization so that we can create our "Remarkable" food and deliver an outstanding customer experience. We are fully dedicated to directly leading our teams and helping you develop their future and achieve their goals. Leaders are made here at the Chick-fil-A Airport Road. We have positions open to the possible role of a Director, Front of House Manager, Back of House Manager and more. If you want to work with a team that cares about their employees and guests, come join us!!

Requirements

Strategic thinker, Goal-oriented, Tech-savvy
Great communicator both in handling difficult situations and a diverse team
Mature, dependable and results-oriented
Ability to work in a team environment
Very detailed oriented & keenly observant
Professional marketing or communications experience
Maintains several business and professional community contacts
Self-starter, creative and flexible
Good business sense, achiever
Strong project/time management skills
Proven history of consistently performing at a high level
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with guests and fellow team members
Servant spirit with strong sense of stewardship
Prior leadership experience demonstrating skills in retail, customer service, management, organization, and training development
Proven experience in a similar employee development, training development and/or trainer role, regardless of industry
Demonstrated strong leadership experience
Excellent communication skills - verbal and written
High standards in the area of operational excellence, quality, and customer service
Exhibits a natural ability and desire to coach, mentor and develop others and themselves
Positive attitude

Responsibilities

Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture
Maintain vision alignment with the Operator and the leadership team
Ensure stewardship systems are taking place throughout the restaurant
Develop leaders in such a way that they are operating as a motivated, high-performance team that embodies the vision of the business
Oversee speed of service and completion of goals
Oversee product quality and accuracy
Support the restaurant (Front and/or Back of the House) during hiring process, completing resume screening, interviews and reference checks as necessary
Create, lead and implement systems that will be the standard for all Front and/or Back of House innovation and high-performance teams throughout the restaurant
Embodies the vision set forth by the Operator and must be able to teach it
Empowers management
Delegates effectively
Provides own vision and accountability
Meets regularly with team to discuss issues / improvements
Ensure policies are being followed per the Team Member Handbook
Evaluates all areas of the business and makes recommendations to the Operator for improvements
Creates and maintains a culture of excellence
Effectively coach and give directions

Benefits

Free 24/7 virtual healthcare - Avoid the urgent care and ER visits! Schedule a doctors visit virtually within 15 minutes. Also, if you are a team member with Chick-fil-A Airport Road, 24/7 virtual healthcare is FREE for your household members as well. Your parents, siblings, cousins, anyone in your household will get this benefit.
College tuition assistance program - Access to 1-2 classes a year, for free!
Scholarship opportunities - $1000, $2500, or $25000 scholarship to the school of your choice if you meet the requirements and are a recipient. HIGH success rate for the $1000 and $2500 scholarship
Free mental health counseling - Using our chaplaincy program OR our virtual mental healthcare option, get what you need to recharge!
Paid time off - for Managers and Directors
Bonus program - for Managers & Directors
Team member meal benefit - $11.00 per shift
Medical & dental insurance contribution
Sundays always off - Spend time with your family!
Competitive wages
Fun team environment
Personal growth and development