Leadership Program Manager - Supervisor Development

GEICOTampa, FL
1d$97,375 - $172,200

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Leadership Program Manager - Supervisor Development Role Overview Are you ready to help transform GEICO? We are on a bold journey—reimagining how we develop, empower, and elevate our leaders. You’ll be at the heart of opportunities to rethink leader development for Supervisors at GEICO, collaborate across functions, and influence the future of our business. If you thrive on challenge, innovation, and making a measurable impact, we invite you to join us and help build the next generation of leaders!

Requirements

  • Minimum of 7 years’ experience in leadership development or talent management, including at least 3 years within the financial services sector (preferred).
  • Ability to use data and business intelligence tools to identify skill gaps and measure the effectiveness of development programs
  • Advanced financial literacy and a solid grasp of key business metrics.
  • Bachelor’s degree or equivalent work experienced required.
  • Demonstrated success in managing stakeholders across business segments and support functions (People, Risk, and Legal/Compliance).
  • Experience collaborating with external partners to enhance program content and relevance.
  • Skilled in leveraging business intelligence platforms to evaluate program outcomes and champion ongoing enhancements.
  • Strategic mindset complemented by advanced project and program management capabilities.
  • Innovative and adaptable, consistently seeking opportunities for process and program improvement.
  • Collaborative and inclusive leader, adept at building cross-functional relationships and thriving in a matrixed organizational structure.
  • Exceptional analytical and reporting skills.
  • Demonstrates intellectual curiosity and a commitment to lifelong learning.
  • Familiarity with regulatory training requirements and basic financial metrics; able to support program evaluations using data-driven approaches.
  • Decisive and action-oriented, maintaining momentum and navigating ambiguity with confidence.
  • Demonstrates confident presence, strong communication skills and can facilitate group discussions and delivery of presentations to varied audience levels.
  • Proven ability to design and deliver programs at scale.

Nice To Haves

  • Experience in designing and implementing supervisor or leadership development programs within financial services.
  • Familiarity with call center operations and performance metrics.
  • Track record of coaching and mentoring frontline leaders.

Responsibilities

  • Lead the design, development, and implementation of a scalable leadership development program for front-line supervisors.
  • Conduct needs assessments and stakeholder interviews to identify core leadership competencies and development priorities for Supervisors.
  • Develop curriculum, and blended learning solutions (in-person, virtual, and digital).
  • Use business trends and talent analytics to inform and evolve program strategy for supervisors, ensuring alignment with both current and future organizational needs.
  • Design and implement program metrics and evaluation frameworks to assess the impact of supervisor development initiatives and drive continuous improvement.
  • Collaborate with leaders across functions, engaging with stakeholders of varying levels to support supervisor development initiatives.

Benefits

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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