LEADERSHIP - Operations Manager

ServPRO Rocky HIll • Knoxville, TN

96d

About The Position

Are you the kind of leader who thrives in challenge, rallies a team with unshakable resolve, and forges success from discipline and strategy? We are seeking an Operations Manager who embodies both tactical precision and warrior-like determination—a modern Spartan to lead our operations to victory. We answer the call rain, sleet, or dead of night. Our teams protect and restore that which explodes, leaks, burns, and floods 24/7 because we are there 24/7.

Requirements

• Proven leadership experience in operations management.
• A warrior’s mindset: resilient under pressure, disciplined in execution, and relentless in pursuit of excellence.
• Strong analytical and problem-solving skills with a bias toward action.
• The ability to forge strong teams, inspire loyalty, and lead by example.
• Experience driving process improvements that deliver measurable results.

Nice To Haves

• Experience as a Restaurant Manager, Kitchen Manager, General Manager, First Responder, Former Military, Logistics, or Business Management.
• A desire to be in the field as much as in the office.

Responsibilities

• Command the day-to-day operations, ensuring every process runs with the precision of a well-trained phalanx.
• Spearhead process improvement initiatives, cutting inefficiencies and strengthening performance.
• Lead, mentor, and inspire your team—building a culture of accountability, resilience, and unity.
• Develop strategies that not only meet, but exceed, organizational goals.
• Stand on the front lines of challenges, adapting swiftly and guiding your team to triumph.

What This Job Offers

• Number of Employees: 1,001-5,000 employees