Leadership Development Trainer

Telecare • Oakland, CA

81d • $88,000 - $106,647

About The Position

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs.

Requirements

• Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others
• Two (2) years' experience in facilitating soft skills training in person and remotely
• Proven ability to build teams
• Demonstrated ability to drive and influence leadership, staff and HR partners
• Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance
• Proven ability to be self-directed and take initiative while working autonomously from a remote location
• Must be highly reliable and customer-focused
• Must be at least 18 years of age
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver
• Willingness to use your personal vehicle to attend meetings, etc.

Nice To Haves

• Experience facilitating training using ZOOM and TEAMS Platforms
• Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications
• Advanced skills in O365 Suite
• Experience with learning management systems

Responsibilities

• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• Develop and conduct instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation
• Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material
• Partner with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment
• Create and maintain content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT
• Manage and update content based on feedback from leaders and participants, as necessary to adapt to policy & process changes
• Maintain records and reports within the Learning Management System of all staff education that has been provided
• Drive other projects as needed by executives or as business needs change
• Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant
• Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources
• Facilitate training three to four (3-4) days each week based on the annual training calendar
• Travel is required

Benefits

• Starting salary wage is $88,000 - $106,647.00 annually
• Weekly mileage reimbursement at the IRS rate

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees