Leadership Development Specialist

Mattress Firm

22h • $70,000 - $75,000 • Remote

About The Position

The Leadership Development Specialist designs, facilitates, and coordinates leadership and organizational effectiveness programs that build capabilities at scale. The role blends instructional design, virtual facilitation, and program operations (communications, logistics, analytics) to deliver engaging learning experiences for leaders and emerging leaders. Success requires a creative content builder, a confident facilitator, and a detail-oriented program coordinator who partners effectively across the organization to ensure alignment, quality, and measurable impact.

Requirements

• Bachelor's Degree Human Resources, Education, Organizational Development, or related field (or equivalent work experience) required.
• 2+ years Learning & Development, Training, or Program Coordination, with direct experience in e-learning development and virtual facilitation required.
• Hands-on experience with Cornerstone LMS (or comparable) for reporting, tracking, and analytics required.
• Instructional design expertise (ADDIE, adult learning theory).
• Strong virtual and in-person facilitation skills; comfortable presenting on camera.
• Exceptional writing, proofing, and editing for clarity and audience appropriateness.
• Technical proficiency with Articulate (Rise/Storyline), Canva, and Workday for content creation, design, and HRIS integration.
• Graphic design capability (PowerPoint, Adobe Suite).
• Project management and organizational skills in a fast-paced environment.
• Collaboration and communication skills; ability to influence without authority.
• Business acumen, operational excellence, performance alignment, growth mindset.
• Adult learning principles and blended learning strategies: High
• Cornerstone LMS operations: High
• Authoring tools (Articulate Rise/Storyline): High
• Microsoft 365 Suite: Medium
• Legal authorization to work in the United States without the need for sponsorship.
• We require proof of eligibility to work in the United States.

Nice To Haves

• Experience in leadership development or talent management programs preferred.
• Familiarity with JDX/job architecture for role alignment and capability modeling preferred.
• Leadership capability frameworks and coaching approaches: Medium
• Workday HRIS functionality: Medium
• None required; certifications in instructional design or leadership development preferred.

Responsibilities

• Design and build e-learning courses using authoring tools (Articulate Rise/Storyline) and PowerPoint.
• Apply ADDIE and adult learning principles to create high-impact learning assets (participant guides, facilitator materials, job aids, microlearning).
• Maintain and continuously improve content quality with strong writing, proofing, and editing standards; ensure brand and accessibility alignment.
• Apply light graphic design (PowerPoint, Canva, Adobe tools) for visual engagement and clarity.
• Design and maintain web pages/digital learning portals for program communications and learner engagement.
• Facilitate and/or host monthly virtual learning sessions (2–3 per month).
• Coordinate quarterly live leadership development events, managing end-to-end logistics, vendor/venue coordination, and on-site support (attending approx 1–2 events annually).
• Manage program communications, scheduling, stakeholder alignment, and participant engagement.
• Track participation, survey results, and outcomes via Cornerstone LMS analytics; produce timely reports and insights.
• Conduct post-event follow-up (reporting, communications, reinforcement activities) and drive continuous improvement based on data and feedback.
• Collaborate with cross-functional partners, subject matter experts, and business leaders to clarify needs, align expectations, and ensure programs meet strategic objectives.
• Enable facilitators and champions with clear goals, content, and delivery standards; coach partners on facilitation best practices.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Competitive pay range $70,000 to $75,000 of per year depending on qualifications and experience.
• For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level