Leadership Development Program- For Aspiring Business Leaders

Chick-fil-A•Madison, WI

28d•Onsite

About The Position

Here at Chick fil A West Towne, we want to be a stepping stone in your leadership development path. Our promise is to empower, challenge, and develop you as a person and a professional. Are you a self-directed servant leader with a teachable heart, growth mindset and hunger to take ownership of responsibilities? Do you desire to own a business one day? Chick-fil-A West Towne is seeking individuals to join their Leadership Development Program (LDP). This is a very intentional program in which individuals will rotate through critical areas of the restaurant learning all aspects of the business. During each rotation this individual will be receiving vision, coaching, business "scorecard" metrics, problem solving skills, how to develop others and raise up talent. We are seeking individuals who are self-starters, have a desire to grow, the ability to multi-task, and have excellent problem solving skills. Individuals in the LDP will begin in the Front of House (FOH) as a team member and work his/her way up to a Coordinator role before rotating to other areas as a Coordinator. After mastering all the Coordinator level roles, this individual will have the tools to apply for Chick-fil-A's corporate LDP, join the director team at Chick-fil-A West Towne, or launch out into their own business venture. In the LDP, this individual will be a part of the leadership team, being led and developed by the Directors as well as the owner/operator. This will be a super fast-paced environment, standing 8-10 hours each day, and working 40+ hours each week. As part of the program, this individual will get to lead others, build relationships with customers and team members, and have the ability to capitalize on their gifts. Not only will this leader be joining one of the fastest growing brands in the nation, but he/she will be coached by the owner/operator who is dedicated to seeing team members develop and flourish! Chick-fil-A West Towne's mission is to be a light to the Madison community. We seek to hire world-class people and be loved by all who choose to dine with us. We are locally owned and operated with a commitment to remarkable service, excellent guest experiences, and the provision of an environment of growth and development for all our team members.

Requirements

College degree or in last year of college
2 years of proven leadership experience (business, athletics, clubs, ministry, etc.)
Self-directed and driven leader with mindset of continuous improvement
Go-getter with the ability to think and problem solve
Willingness and humility to serve others first
Strong Communicator (ability to motivate and lead team members)
Attention to detail
Determination
Flexible
Patient
Efficient

Responsibilities

Team member - hands on training in the FOH; learning and mastering the FOH positions
Team leader - assisting the shift leader in day-to-day operations; learn how to be an effective shift leader and run the restaurant at a high level.
Shift leader - leading day-to-day operations; continue to learn every aspect of the restaurant, how to grow people and get results; meet weekly with Director
Coordinator - running specific area of the business. Work with Director to set results-based goals, then create plan and execute. Develop shift leaders, team leaders, and team members
Director - set big picture goals, create business plans, and lead leadership team to execute. Fully own their specific area of the business. Meet Monthly with Operator Jamie Fuller.