Leader - North American Payroll

Sonoco • Charlotte, SC

12d • Hybrid

About The Position

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. North American payroll operations is part of the Service Delivery organization under the umbrella of GBS (Global Business Services). Service Delivery is the operations arm of GBS responsible for the day-to-day activities and direct support of customers, suppliers, and employee inquiries. The primary responsibility of the Manager of North American Payroll will be to oversee the processing of hourly and salaried payroll within the assigned region, ensuring that these operations are executed in a timely and accurate manner, and in compliance with all company policy and regulatory requirements. The successful candidate will be the primary connection point between the payroll processing operations team, our partners in Continuous Improvement and Technology, and our key customers and stakeholders within the Finance organization. As such, it will be imperative to build strong partnerships and collaboration within these key stakeholders. The successful candidate will be responsible for assessing and implementing new standards where necessary to ensure: Compliance with local, state, and federal requirements Providing oversight to ensure efficiency and accuracy within the payroll processing operations Alignment with best practice SOX and accounting practices

Requirements

• 7-10 years’ experience leading a large, multi-state payroll organization
• Experience with Workday is highly needed, Equifax, ADP, ServiceNow
• Bachelor’s degree in accounting, Business Administration, or other related field of study
• Extensive knowledge of the payroll function including preparation, balancing, internal control and payroll taxes with practical experience
• Driving compliance with SOX controls and GAAP
• Change and continuous improvement mindset
• Excellent communication skills
• Collaborative with strong interpersonal skills
• Ability to build a high performing team in a complex environment

Responsibilities

• Execution of the strategic plan
• Driving accountability of key deliverables within the department
• Employee competency assessment and execution of key development plans for upskilling and career pathing for each role within the department
• Employee motivation and satisfaction
• Provide clarity in development needs of team through measurable performance reviews
• Triage of immediate issues and Failure Analysis to ensure preventative countermeasures are in place to reduce repeat events
• Lead the use of process and data quality score cards and improvement plans
• Proactive establishment of audits for ensured accuracy within payroll the organization
• Ensure key performance indicators are driving the right actions and behavior in the payroll team
• Implement payroll reconciliation best practices
• Active leader of projects utilizing Lean methodology to drive process improvement, reduce manual work and optimize the team to eliminate waste
• Idea generation and submissions for continuous improvement initiatives

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees