Leader, Commercial REO Operations

Altisource • Madison, MS

75d • $85,000

About The Position

We are seeking a strategic and execution-focused leader to oversee the operations of our Commercial Real Estate Auction platform. This role is responsible for driving operational excellence, optimizing auction processes, and ensuring seamless execution across all stages of the property lifecycle—from onboarding to closing. The ideal candidate will bring deep expertise in commercial real estate, auction mechanics, and marketplace operations, with a strong focus on scalability, compliance, and customer experience.

Requirements

• 10+ years of experience in commercial real estate operations
• 5+ years of experience leading CRE sales operations utilizing online auction platforms.
• Proven track record of leading complex operational functions in a fast-paced, high-volume environment.

Nice To Haves

• Experience scaling operations in a tech-enabled real estate marketplace.
• Familiarity with real estate law, auction law and bid management systems.
• Lean Six Sigma or process improvement certification is a plus.
• Strong understanding of real estate transaction processes, title and escrow, due diligence, and regulatory requirements.
• Experience with digital platforms, CRM systems, and workflow automation tools.
• Exceptional organizational, analytical, and communication skills.
• Ability to thrive in a cross-functional leadership role with both strategic and tactical responsibilities.

Responsibilities

• Lead end-to-end operations of commercial real estate auctions, including property intake, listing preparation, auction execution, and post-sale closing.
• Design and implement scalable workflows and systems to improve efficiency, reduce friction, and enhance transparency across the auction lifecycle.
• Collaborate with sales, legal, marketing, product, and customer service teams to ensure alignment and operational readiness for each auction event.
• Ensure all auction activities comply with relevant laws, regulations, and internal policies. Proactively identify and mitigate operational risks.
• Partner with product and engineering teams to enhance platform capabilities, automate manual processes, and improve user experience for buyers and sellers.
• Establish KPIs and dashboards to monitor auction performance, operational throughput, and customer satisfaction. Use data to drive continuous improvement.
• Build and manage a high-performing operations and sales team. Provide coaching, mentorship, and professional development opportunities.

Benefits

• Competitive salary of $85,000 and up
• 401k plans – we want to empower you to prepare for your future
• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account
• Life insurance, short-term, and long-term disability
• Paid holidays, plus 19 days PTO first year for a total of 28 paid days off per year
• Employee Discounts on movie tickets, Verizon cell phone service, Microsoft Office, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees