Lead- Rogue Valley stores- Full time

Grange Co-opMedford, OR
13d

About The Position

GENERAL PURPOSE OF JOB To ensure a superior level of customer service; to supervise location in the absence of the location manager or assistant manager; to maintain the quality of merchandising and product presentation within the location.

Requirements

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to work calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply concepts of basic algebra and geometry
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Strong communication and interpersonal skills
  • Ability to work independently with minimal supervision and guidance
  • Ability to effectively plan, organize and prioritize projects
  • Independent judgment and decision making abilities
  • High level of integrity
  • Ability to perform effectively in both individual and team environments
  • Comprehensive understanding of the company and its products and services
  • Excellent prioritization and organizational abilities

Responsibilities

  • Provide excellent customer service
  • Direct personnel in their daily tasks as assigned by the location management
  • Ensure personal stays on task
  • Develop and work with employees to their potential
  • Supervise in the absence of the location manager or assistant manager
  • Approve returns and discounts in the absence of the location manager or assistant manager
  • Ensure a clean and safe working and shopping environment
  • Communicate with location management and personnel
  • Ensure that signing, displays, and safety concerns are addressed and corrected
  • Perform opening and closing procedures
  • Approve the morning counts on register tills
  • Offer assistance and support to location personnel
  • Perform other tasks and duties as requested by supervising manager
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