Lead Yard/Customer Service Associate

CENTRAL VALLEY BUILDERS SUPPLY•St. Helena, CA

6m•Onsite

About The Position

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking a Lead Yard/Customer Service Associate for our St. Helena facility. The Lead Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment. Acts as a leader in the yard, distributes tasks to yard associates and assists the Assistant Manager, Yard in managing the dashboard.

Requirements

3+ years of customer service experience
1+ years of forklift experience
2+ years of yard/warehouse experience
1+ years supervisory experience
Strong measuring skills
Familiarity with power and hand tools

Nice To Haves

Bilingual in English/Spanish
Logistics experience
Lumber, construction or building materials experience

Responsibilities

Must be available to work Saturdays
Helps customers locate the product they need and loads vehicles as necessary.
Unloads and stocks incoming materials.
Writes yard tags accurately with product code and quantity for purchase.
Keeps all yard and warehouse areas clean, neat, safe, and secure.
Assembles and loads products for delivery to customers, and transfers to other locations.
Observes yard and warehouse for safety, potential theft, and security risks.
Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving.
Resolves customer dissatisfaction with materials.
Stores material safely to prevent damage.
Stocks inventory neatly in the proper location within the yard and/or warehouse.
Rotates stock to maintain product quality – retail ready.
Identifies different building materials and wood products.
Operates and maintains the forklift and other yard equipment safely.
Completes daily forklift checklist
Measures and cuts materials by operating a power saw.
Strives for zero product damage while loading and unloading.
Reports all damages to the supervisor immediately.
Attends safety meetings regularly.
Performs other duties as assigned.
Assists inventory with daily cycle counts
Exhibits Brand Behaviors consistently.
Acts as Assistant Manager, Yard when needed.