Lead Wax Technician

Gloloft•Raleigh, NC

2d•$30 - $50

About The Position

GloLoft is hiring a full-time Lead Waxing Technician! If you’re highly skilled in Brazilian and full-body waxing, love mentoring others, and are dedicated to exceptional client care, this could be your perfect next step

Requirements

A current Esthetician or Cosmetology license in North Carolina
6–8 years of professional experience in full-body waxing and Brazilian services
Prior experience training or mentoring staff (preferred)
Strong leadership, communication, and coaching abilities
Patience, professionalism, and a genuine passion for supporting others
Excellent customer service skills and a client-centered mindset
Ability to work collaboratively as part of a team
Strong attention to detail and a commitment to consistent, high-quality results

Nice To Haves

Sugaring experience is a plus

Responsibilities

Provide hands-on training, mentorship, and coaching to new and current estheticians.
Monitor and evaluate team performance on the service floor.
Conduct 90-day and annual performance reviews for estheticians.
Offer constructive feedback to support growth, consistency, and confidence.
Assist the Store Manager in maintaining a high-performing, client-focused team.
Deliver expert-level waxing services, specializing in Brazilian and full-body techniques.
Lead hands-on demonstrations, service refreshers, and ongoing training sessions.
Develop and maintain technique protocols, service standards, and training materials.
Troubleshoot service-related concerns and uphold quality control across the studio.
Ensure all team members follow proper safety, sanitation, and hygiene procedures.
Collaborate with management to identify performance gaps and training needs.
Support a positive, professional, and client-focused studio culture.
Maintain a clean, organized, and high-standard service environment.