Lead Wait Staff

HumanGood•Irvine, CA

4d•$20 - $22

About The Position

Under general supervision, the Wait Staff/Server’s day-to-day work includes routinely setting up, clearing and cleaning and resetting dining room. Taking menu orders and serving residents and guests meals in a timely and gracious manner. Providing quality customer service to residents and guests. As a representative and team member of dining services, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction in the dining department. Distribute and balance the workload among team members in accordance with established work flow or job specialization, assure timely accomplishment of the assigned workload, and assure that each team member has enough work to keep busy; Keep in touch with the status and progress of work, and make day- to- day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly; Estimate and report on expected time of completion of work, and maintain records of work accomplishments and time expended and prepare production reports as requested; Instruct team members in specific tasks and job techniques and make available written instructions, reference materials and supplies; Give on the job training to new team members in accordance with established procedures and practices; FLSA Classification – Non-Exempt. Full-time. Varied shifts. Must be available weekends and holidays. Pay range $20 to $22 an hour, depending on experience.

Requirements

High school Level diploma, GED or equivalent knowledge or experience is preferred.

Nice To Haves

Previous experience with elderly population or table waiting in a retirement setting preferred; any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
ServSafe or Food Handlers Certificate preferred

Responsibilities

Setting up, clearing, cleaning, and resetting the dining room.
Taking menu orders and serving residents and guests meals in a timely and gracious manner.
Providing quality customer service to residents and guests.
Distributing and balancing the workload among team members.
Keeping in touch with the status and progress of work.
Estimating and reporting on expected time of completion of work.
Maintaining records of work accomplishments and time expended and prepare production reports as requested.
Instructing team members in specific tasks and job techniques.
Giving on the job training to new team members.

Benefits

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.
Full-Time Team Members: 20 days of paid time off, plus 7 company holidays (increases with years of service)
401(k) with up to 4% employer match and no waiting on funds to vest
Health, Dental and Vision Plans- start the 1 st of the month following your start date
$25+tax per line Cell Phone Plan
Tuition Reimbursement
5 star employer-paid employee assistance program
Find additional benefits here: www.HGcareers.org
Part-Time/Per Diem Team Members: Medical benefits start the 1 st of the month following your start date
Matching 401(k)
$25+tax per line Cell Phone Plan
Come see what HumanGood has to offer!