Lead Vendor Management Services – Mobility and Broadband Reverse Logistics

AT&T•Fort Worth, TX

14h•Onsite

About The Position

Introduction Build a more connected world by elevating the way we work with our partners and vendors. At AT&T, your leadership in vendor management helps ensure we deliver quality, reliability, and innovative solutions that empower customers and transform lives. As a trusted expert in vendor strategy and performance, you’ll drive our business forward, influence executive decisions, and shape the future of our organization. Job overview This role supports Mobility and Broadband Reverse Logistics. You’ll be at the forefront of managing critical vendor relationships and performance for AT&T. Using your strategic mindset, you’ll develop and implement quality systems, guide contract negotiations, and ensure our vendors deliver on time and on target. Your expertise will help us exceed organizational goals, foster strong cross-functional partnerships, and continuously improve how we work with our suppliers. Your impact will be felt across the company as you help us deliver best-in-class solutions for our customers.

Requirements

Proven experience developing and managing Quality Management Systems (QMS) for vendor performance.
Advanced ability to analyze data, generate performance reports, and present actionable insights to executive audiences.
Skilled in contract negotiation and managing corrective action plans with suppliers.
Strong collaboration skills with cross-functional teams, including sourcing, procurement, and leadership.
Ability to identify and resolve complex performance challenges, using strategic thinking and problem-solving expertise.
Experience leading significant projects and driving organizational improvements.
Bachelor’s degree (BS/BA) preferred.
5+ years of related vendor management, sourcing, or supply chain experience.
Certification required in some areas (please specify relevant certifications if applicable).
Recognized expertise in vendor management, with a track record of influencing executive decisions and mentoring peers.
Experience implementing long-term plans that drive organizational impact.

Responsibilities

Develop and implement Quality Management Systems to monitor and improve vendor performance, ensuring alignment with contractual terms.
Analyze and publish monthly vendor performance reports and executive dashboards, using your subject matter expertise to drive key business decisions.
Lead monthly performance review meetings with suppliers, address gaps, establish corrective action plans, and track progress to successful resolution.
Collaborate with sourcing leads and cross-functional teams to align performance measures with supplier contracts and business goals.
Identify and escalate critical performance issues, providing strategic solutions to complex problems and supporting the achievement of organizational objectives.
Influence organizational direction by mentoring team members, leading significant projects, and working closely with senior leadership.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone