Lead Valet

ABM US•Las Vegas, NV

28d•$18

About The Position

The Valet provides professional, courteous and compassionate guest services. Responsible for giving direction, motivation, and guidance to a team of cleaners

Requirements

Must be 18 years of age or older.
Must possess a valid driver’s license
Must be able to operate both standard and automatic transmissions

Nice To Haves

Prior Valet Leadership Experience Preferred

Responsibilities

Provide leadership and direction to team members
Relay communication between team members, client, customers and management
Report performance issues to the Supervisor
Assist with the training of cleaning team
Coordinate work assignments
Assist with making daily and weekly work schedules
Coordinate traffic flow
Communicate valet procedure, information and directions clearly and effectively with guests.
Understand and respond appropriately to basic customer and team member inquiries.
Monitor illegal parking, and immediately store vehicles.
Interact with guests in a friendly manner
Assist guests with loading and unloading
Collect and secure guest keys
Predict and communicate traffic flow peaks and lot issues
Identify and arrange for extra support for extended wait times.
Accurately tally and split the tip pool
Receive and receipt a variety of valet payments
Accurately reconcile and report daily revenue
Project currency and coin requirements and re-order as necessary.
Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
Work in an outdoor unprotected environment in all climates for extended periods of time
Keep work area clean of debris.