Lead Valet Attendant

Hyatt Place Virginia Beach/Oceanfront • Virginia Beach, VA

3d • $17

About The Position

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Valet Attendant courteously and safely parks and retrieves guest vehicles, and must have a minimum of 1 year of driving with a valid Driver’s License. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Requirements

• Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; possess and maintain a driving record that meets Olympia Hotel Management’s Driver Evaluation Criteria in order to drive the hotel van
• Minimum of 6 months previous valet experience with experience in guest services is preferred; minimum of 1 year of driving with a valid Driver’s License; must maintain a valid driver’s license and comply with our DMV guidelines; (You may request a copy of the DMV guidelines from your General Manager at any time.)
• high school diploma and/or equivalent work experience
• This is a physically demanding job that requires extended periods of walking, standing, bending, and lifting.

Nice To Haves

• Previous experience driving a van is preferred.
• Experience in guest service and/or working with the public is helpful

Responsibilities

• Lead and direct others in the absence of the Guest Service Manager; as Subject Matter Expert, assist in training and direction of valets, including leading by example, coaching, and providing positive and constructive feedback, etc. (motivate staff to reflect a high level of enthusiasm and guest satisfaction, ability to problem solve)
• Maintain a valid driver’s license; report all “moving” violations to the GM within 7 days of the violation
• Safely Operate guest and visitor vehicles – park and retrieve upon request
• Assist guests with luggage handling (ability to safely lift up to 50 lbs)
• Sweep and keep car port area neat and clean, wipe finger prints off entrance doors and windows, empty trash as needed
• Assist guests with luggage
• Assist guest and patrons with information and directions to local venues, restaurant’s etc. (Knowledgeable of restaurants and local attractions)
• Escort employees to their vehicles after hours, ensure vehicles are locked
• Report any mechanical defects of vehicle to Guest Service Manager/General Manager

Benefits

• Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
• Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.
• Additional benefits may be available based on property specific locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED