Lead - Valet Attendant

Hard Rock International • Gary, IN

10d

About The Position

POSITION SUMMARY: The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.

Requirements

• High School diploma or equivalent required.
• The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Good driver’s record within the last 48 months and cannot have more than 3 points on record.
• Must provide a current driving record.
• Must be tolerant of moderate to severe weather conditions.
• Excellent customer service skills.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Remain calm in a hectic, fast-paced atmosphere.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
• Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
• Must be able to walk/run 90% of shift and stand 10% of shift.
• Must be tolerant of running, stooping, and bending for long periods of time

Responsibilities

• Display positive and professional attitude and presentation at all times when communicating with guest.
• Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
• Responsible for the staging of guest vehicle.
• Responsible for parking guest vehicle in the parking garage.
• Responsible for retrieval of vehicles in a timely manner.
• Assists the Valet Supervisor and ensures that breaks and rotations are being followed as scheduled.
• Attend seminars when needed.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees