Lead Valet Attendant ($20/hr + tips, Fri-Tues 2pm-11:30pm, Full-time) - Hyatt Regency Boston

Towne Park • Cambridge, MA

377d • $20

About The Position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

• High school diploma or general education degree (GED).
• Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Six (6) months related experience and/or training; OR equivalent combination of education and experience.
• Must have and maintain a valid driver's license and clean driving record.

Nice To Haves

• Ability to drive manual transmission.
• Mathematical skills to add, subtract, multiply and divide with 10's and 100's.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers.
• Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures.
• Uses proper phone etiquette. Conducts an effective room presentation when providing bell services for guests.
• Promotes a teamwork philosophy through leading by example and effective communication skills.
• Issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys.
• Ensures staff are not providing 'lift' services to any hotel or hospital guest.
• Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company's 401k retirement savings plan.

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees