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Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Target's Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business- and being a part of the team means you will play a critical role for Target's digital experience by increasing ease, simplicity, value, and delight for every touchpoint. As a Lead UX Operations Manager, you will help drive adoption, awareness, and experimentation of emerging tools and technologies within the UX organization. You'll play a key role in operationalizing how UX collaborates across journeys and pyramid intersections by bringing GenAI into prioritization, pattern detection, opportunity framing, and storytelling that drives cross-functional collaboration and ways of working. You will partner with Product, Engineering, and UX leadership to build experimentation frameworks, scale best practices, and measure the impact of AI-driven efficiencies within design, research, and content practices. This role requires a deep understanding of the product development lifecycle, emerging AI capabilities, and how the two intersect across customer journeys and experiences.
