Lead UX Designer

SRS Distribution Inc.•McKinney, TX

1d•Hybrid

About The Position

We’re looking for a Lead UX Designer to own the end-to-end user experience for our web and mobile eCommerce platforms. This is a critical, high-impact role shaping how trade professionals interact with our digital tools; helping them find, buy, and track orders effortlessly, whether they’re in the field or at the office. As a strategic partner across product, engineering, and marketing, you will lead UX for a large-scale web redesign initiative, evolve our mobile experience, and drive adoption, engagement, and retention through intuitive, pro-grade design. Your work will directly impact our users in the B2B eCommerce space, helping them navigate complex workflows with ease and efficiency. This is a leadership role requiring both strategic vision and hands-on design expertise.

Requirements

5-7 years of experience in UX/UI design or product design with at least 2 years in a leadership role.
Demonstrated experience designing for complex digital products, preferably eCommerce or transactional workflows.
Experience working in Agile environments and collaborating with cross-functional teams.
Strategic Design Leadership: Ability to translate business goals and user insights into actionable design strategies; experience shaping product direction and roadmaps.
User Research & Discovery: Proficient in planning and synthesizing user research and usability testing into effective design solutions.
Design Execution: Expertise leading design from discovery through delivery, including wireframes, prototypes, and final UI for web and mobile platforms.
Technical Design Skills: Proficiency in design and prototyping tools (e.g., Figma, Sketch) with a strong understanding of design systems, accessibility standards (WCAG), and responsive design principles.
Collaboration & Communication: Strong communicator with demonstrated EQ, able to influence stakeholders, mentor designers, and drive cross-functional initiatives.
Problem Solving Mindset: Proactive, growth-oriented approach with a focus on experimentation, learning, and continuous improvement.
Bachelor’s degree in design, human-computer interaction, or equivalent experience

Nice To Haves

7–10+ years of UI/UX or product design experience, including work on large‑scale ecommerce or complex B2B platforms.
Experience leading multi‑disciplinary design efforts across product lines or customer journeys.
Background in designing for professional users, contractors, or other specialized B2B audiences.
Prior experience working with or contributing to a robust design system.
Strong ability to use data, research, and experimentation to guide design decisions.
Familiarity with analytics tools to interpret user behavior and optimize designs.
Ability to balance user needs with business goals and technical constraints.
Knowledge of front-end development technologies (e.g., HTML, CSS, JavaScript, React Native) to bridge the gap between design and development.
Experience redesigning the end-to-end user experience journey and web & mobile app platforms using data-informed methods.
Master’s degree in Human–Computer Interaction (HCI), Interaction Design, User Experience Design, Information Architecture, Cognitive Psychology, or a related field.
Nielsen Norman Group (NN/g) UX Certification or UX Master Certification
Interaction Design Foundation (IDF) UX Design certifications
UX Research certifications (NN/g, IDF, or similar)
Figma certification (once broadly available; some companies recognize advanced coursework)
Accessibility certifications (e.g., IAAP Certified Professional in Accessibility Core Competencies)

Responsibilities

Define and drive the overall UX/UI design vision and strategy for Heritage Plus B2B eCommerce across web and mobile.
Lead and mentor UX/UI designers, fostering creativity, collaboration, and professional growth.
Champion user-centered design principles to ensure that we have Industry leading digital experiences.
Translate business objectives and advocate for the user needs by creating design solutions that align with both the user’s experience and company goals.
Lead user research efforts, usability testing, and heuristic analysis to inform design decisions.
Develop user personas, journey maps, wireframes, and prototypes to conceptualize and test ideas.
Define and maintain design systems, style guides, and component libraries to ensure design consistency.
Ensure responsive, accessible, mobile-first design is baked into every deliverable.
Partner with product leaders to align design goals with product roadmaps and priorities.
Negotiate across departments and with leadership to make compelling cases based on data, best practices, or future facing implications.
Work closely with development teams to understand technical constraints and ensure feasibility.
Present design concepts and decisions to stakeholders, incorporating feedback as needed.
Partner with Marketing to ensure consistency of branding and messaging alignment.
Analyze user behavior and feedback to identify opportunities for design optimization.
Stay current with industry trends, tools, and best practices to keep our designs innovative and competitive.
Implement processes to measure the impact of design on key performance metrics.
Identify and implement process improvements that help the team deliver high-quality work faster.

Benefits

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Competitive salaries for all team members paid weekly
401(k) Retirement Plan with company matching
Employee Stock Purchase Plan
Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
Paid Parental Leave
Medical, Dental and Vision Benefits
Flexible and Dependent Care Spending Accounts
Company paid Life insurance and Short-Term Disability
Additional Life Insurance and Long-Term Disability also offered
Safety Program with Bonuses for our Drivers
Employee Referral Bonus Program