Lead Two - Nevada Made Marijuana, Henderson (Henderson Dispensary)

Clear River • Las Vegas, NV

390d • $39,520 - $39,520 • Onsite

About The Position

The Lead Two position at Nevada Made Marijuana in Henderson is a full-time role responsible for overseeing the sales floor and ensuring that Budtenders and Front Desk Receptionists perform their duties effectively while adhering to company policies and regulations. This role requires strong leadership, communication, and organizational skills to manage customer and employee interactions, enforce compliance with laws, and maintain a high level of customer satisfaction.

Requirements

• High school diploma or GED
• Valid Nevada Dispensary Agent Card
• Working knowledge of cannabis strains and products
• Proficiency in cash handling
• Organizational skills
• Communication skills
• Customer service skills
• Reliability
• Leadership skills

Nice To Haves

• 2 years of dispensary experience (Preferred)
• Night Shift availability (Preferred)

Responsibilities

• Ensure budtenders are doing their jobs properly and following all company policies and procedures
• Gain and maintain knowledge of company policies as well as local, state, and federal laws regarding cannabis
• Enforce all company policies and procedures as well as local, state, and federal laws
• Provide support for budtenders and management in any capacity needed
• Perform periodic cash drops for budtender's cash drawers
• Count employee drawers at end of shift, accurately prepare cash drop bag
• Oversee sales floor, correct and coach employee issues when necessary
• Answer employee and guest questions regarding prices, products, deals, hours of operation, policies and procedures, etc.
• Resolve customer issues if possible, pass issues on to management if necessary
• Pull products from inventory backstock
• Perform function tests on faulty customer cartridges or hardware, exchange items if compliant and eligible
• Perform product voids for customer issues or budtender errors
• Change product prices for deal days or when new items are received
• Accurately issue vendor payments in a professional and timely manner
• Delegate tasks for budtenders to complete during slow times
• Maintain shop cleanliness and general upkeep
• Create daily break schedule for employees
• Communicate with management regarding shift needs, concerns, customer or employee issues, ideas for shop improvement, questions, employee attendance etc.
• Send daily closing reports to the necessary individuals in a timely manner
• Assist in other departments when needed
• Create compliant and visually appealing displays for new or sale items
• Fill out necessary daily logs
• Budtend if needed during busy times
• Assist managers in issuing discipline to employees
• Record employee attendance and variance infractions

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED