Lead Transporter - Harrisburg Hospital

UPMC•Harrisburg, PA

About The Position

Purpose: Coordinates the daily activities of the department, including assisting with employee training and performance assessment. Supervise the transporters in the movement of patients and equipment to and from assigned areas. Assists to facilitate complaint resolution.

Requirements

High School diploma or GED or 1 year previous job experience in lieu of High School or GED.
1 year of previous health care / hospital experience required.
Knowledgeable about all safety, universal precaution, fire, evacuation, emergency care, and disaster policies and procedures. Knowledgeable of all transporter responsibilities and hospital layout.
Requires the ability to follow written and verbal instructions in order to successfully complete Transport duties and the ability to use Transport equipment.
Ability to handle multiple demands in high stress and emergency situations is required.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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Nice To Haves

Prior experience with Patient Transportation System is preferred.
Prior customer service experience preferred.
Ability to communicate professional with various user groups is required.

Responsibilities

Coordinate the monthly in-services for the department with the Manager.
Maintain control, location, and inspection of wheelchairs and/or stretchers.
Coordinate and assist with the evaluations and training of all personnel in area of responsibility.
Perform all duties of Transport position as outlined in job title Enhanced Transporter.
Report any and all problems and suggestions to the Shift Supervisor.
Ensure that the daily work of all team members is completed and ensure that they go to their assigned locations.
Develop an open working relationship with unit personnel and Supervisors.
In the absence of the Shift Supervisor or Dispatcher, temporarily act in a supervisory or dispatch capacity; assume the responsibilities of these individuals.
Assist Supervisors with monthly system wide competencies on existing staff.
Maintain a courteous professional demeanor and communicate appropriately with patients, visitors, hospital personnel and fellow employees at all times.