Lead Transporter - Patient Transportation

UVA Health SystemNewcomb Hall, VA
255d$15 - $22

About The Position

Responsible for overseeing the designated work site and workflow of Transporters. Services are provided to patients, visitors, and health care staff twenty-four hours/day and seven days/week. Serves as a shift lead and resource to ensure patient and equipment transports are completed in a safe and timely manner. Prioritizes work and communicates effectively with staff and management. Evaluates work requirements and assignments, ensuring efficient use and distribution of scheduled workload. Directs daily the patient and equipment transport workflows, providing problem resolution and troubleshooting issues to maximize effectiveness. Works efficiently to maintain high productivity, minimize idle time, and follow appropriate transport procedures. Verifies the destination and identity of patient to be transported and/or equipment to be distributed by matching transport request information to the travel log or by other method if travel log is not available or appropriate. Maintains inventory of supplies. Resolves delays in service to maintain service levels. Notifies department leadership of department issues. Alerts nursing staff of patient transport and equipment issues. Coordinates activities within assigned worksite and team maintains accurate reports and other paperwork and maintains good customer relations with employees and customers. In conjunction with the department supervisors, provides complete, quality onboarding for newly hired team members. Acts as a role model for transporters, demonstrating a high level of professionalism and commitment to quality. Exhibits the Medical Center ASPIRE values. Performs specialized transport duties including morgue trips, body releases, managing viewings, and maintaining supply of oxygen tanks for transport use. Ensures that equipment is clean and in good repair. In addition to the above job responsibilities, other duties may be assigned.

Requirements

  • High School Graduate or Equivalent.
  • 2 years relevant experience.
  • American Heart Association (AHA) Heart Saver AED Course required within 90 days of hire.
  • CDL-P required within 6 months of hire.

Responsibilities

  • Oversee the designated work site and workflow of Transporters.
  • Ensure patient and equipment transports are completed in a safe and timely manner.
  • Prioritize work and communicate effectively with staff and management.
  • Evaluate work requirements and assignments for efficient use and distribution of workload.
  • Direct daily patient and equipment transport workflows.
  • Provide problem resolution and troubleshoot issues to maximize effectiveness.
  • Maintain high productivity and minimize idle time.
  • Verify the destination and identity of patients and equipment.
  • Maintain inventory of supplies.
  • Resolve delays in service to maintain service levels.
  • Notify department leadership of department issues.
  • Alert nursing staff of patient transport and equipment issues.
  • Coordinate activities within assigned worksite and team.
  • Maintain accurate reports and paperwork.
  • Provide quality onboarding for newly hired team members.
  • Act as a role model for transporters.
  • Perform specialized transport duties including morgue trips and body releases.
  • Ensure that equipment is clean and in good repair.

Benefits

  • Equal opportunity employer.
  • Commitment to diversity of faculty and staff.
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