Lead Teller - Arlington Blvd Branch

University of Virginia Community Credit Union•Charlottesville, VA

About The Position

University of Virginia Community Credit UnionWorking together to strengthen the financial wellness of our members and local communities. At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us. SUMMARY: Successful Lead Teller employees educate Members on financial products and services that may enhance achievement of Members’ personal financial goals, make Member referrals to other financial specialists within the Credit Union, and work to continually build positive relationships with our Members. You will also provide exceptional Member service by accurately and efficiently managing the day-to-day branch currency including vault, cash drawers, ATM machine(s), and cash dispense/recycler machines while performing financial transactions in accordance with Credit Union policies and procedures.

Requirements

A minimum of 2-3 years of related experience is required
Exceptional communication skills
Approachable and friendly
Thrive in a fast-paced environment
Basic accounting skills

Nice To Haves

Bilingual English & Spanish preferred; additional compensation is available to those with this skill set

Responsibilities

Ensure Members are promptly and professionally served
Actively educate and refer Members to resources available within the Credit Union
Refer products and services to our Members
Process transactions such as deposits and withdrawals as well as other banking transactions
Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsements, and enter deposits into computer records
Serve as a resource to and escalation point for the teller staff, assisting with coaching and mentoring
Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary

Benefits

We offer an attractive suite of benefits to full-time employees including: Health, Dental, Vision, a company Retirement Plan Contribution of up to 7% after the first year of employment.
Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts.
Full-time employees accrue Paid Time Off starting with 18 days accrual annually, and 13 company paid holidays.
Employees are also eligible for Family Forming Leave, and Volunteer Time Off.

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