Lead Teller Vineyard

PNC • San Antonio, TX

434d

About The Position

The Lead Teller position at PNC Financial Services Group involves overseeing the daily operations of the teller line, ensuring exceptional customer service, and managing a team of tellers. This role is crucial for maintaining operational efficiency and providing a positive banking experience for customers.

Requirements

• High school diploma or equivalent required.
• Previous experience in a banking or financial services environment preferred.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to handle cash and perform transactions accurately.

Nice To Haves

• Experience with banking software and systems.
• Knowledge of financial products and services.
• Bilingual skills are a plus.

Responsibilities

• Supervise and lead the teller team to ensure high-quality customer service.
• Manage daily operations of the teller line, including cash handling and transaction processing.
• Train and mentor new tellers on procedures and customer service standards.
• Ensure compliance with bank policies and procedures during transactions.
• Assist customers with their banking needs and resolve any issues that arise.

Benefits

• Health insurance coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on banking services
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees