Lead Technology Software Engineer

Wells Fargo-posted 3 months ago
$111,100 - $217,200/Yr
Full-time • Senior
Chandler, AZ
1,001-5,000 employees
Credit Intermediation and Related Activities
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Wells Fargo is seeking a dynamic Lead Software Engineer to join the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service (CCaaS) solution for the firm, creating an innovative and efficient customer and agent experience.

  • Lead complex technology Cloud initiatives including those that are companywide with broad impact.
  • Act as a key contributor in automating the provisioning of Cloud Infrastructure using Infrastructure as a Code.
  • Make decisions in developing standards and companywide best practices for engineering and large-scale technology solutions.
  • Design, Optimization and Documentation of the Engineering aspects of the Cloud platform.
  • Understand industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives.
  • Review and analyze complex, large-scale technology solutions in Cloud for strategic business objectives and solving technical challenges.
  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues.
  • Build and Enable cloud infrastructure, automate the orchestration of the entire Azure/GCP Cloud Platforms for Wells Fargo Enterprise.
  • Work in a globally distributed team to provide innovative and robust Cloud centric solutions.
  • Closely work with Product Team and Vendors to develop and deploy Cloud services to meet customer expectations.
  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 5+ years of experience with Node JS, JAVA, Spring Boot.
  • 3+ years working with Cloud Platform (GCP, AWS, or Azure).
  • 2+ years of experience with Python.
  • 2+ years of experience with GenAI.
  • 1+ years of experience with Playbooks, Vertex AI.
  • 5+ years of Contact Center industry experience with design, development, testing, integration with vendors, CRMs and business applications.
  • 3 years' experience with Google Cloud Platform and its services or alternate public/hybrid cloud.
  • 3 years fullstack experience with Kafka, Distributed Caches (GemFire, Redis), Elastic Search technologies, GraphQL, and NoSQL Databases (Cassandra or Mongo).
  • Experience with LLMs, RAG, vector databases and conversational bots.
  • 3+ years of Deep Domain Driven Design experience with cloud native Microservices designed and developed for massive scale.
  • 3+ years of real time low latency, front-end Web applications React, Redux, RXJS, Typescript.
  • 3+ years of experience with automated testing frameworks for Unit testing for Java/Python and UI Micro services.
  • 3+ years of hands-on experience with TrueCD, DevOps with Cucumber, Jenkins.
  • Experience with Google Agent Development Kit.
  • Experience working in Agile environment.
  • Knowledge of Infrastructure as Code tool Terraform and GitHub.
  • Scripting and infrastructure automation, including Python/Go, Shell, Gherkin, PowerShell etc.
  • Professional cloud certification on Azure/GCP or other cloud providers.
  • Ability to rationalize risk controls into policy outcomes.
  • Good understanding of Network Security Experience and Enterprise Architecture and OWASP Security practices.
  • Exposure to ADK, LangChain and LangGraph is a plus.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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