Lead Technology Software Engineer

Wells Fargo • Chandler, AZ

150d • $111,100 - $217,200

About The Position

Wells Fargo is seeking a dynamic Lead Software Engineer to join the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service (CCaaS) solution for the firm, creating an innovative and efficient customer and agent experience.

Requirements

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 5+ years of experience with Node JS, JAVA, Spring Boot.
• 3+ years working with Cloud Platform (GCP, AWS, or Azure).
• 2+ years of experience with Python.
• 2+ years of experience with GenAI.
• 1+ years of experience with Playbooks, Vertex AI.

Nice To Haves

• 5+ years of Contact Center industry experience with design, development, testing, integration with vendors, CRMs and business applications.
• 3 years' experience with Google Cloud Platform and its services or alternate public/hybrid cloud.
• 3 years fullstack experience with Kafka, Distributed Caches (GemFire, Redis), Elastic Search technologies, GraphQL, and NoSQL Databases (Cassandra or Mongo).
• Experience with LLMs, RAG, vector databases and conversational bots.
• 3+ years of Deep Domain Driven Design experience with cloud native Microservices designed and developed for massive scale.
• 3+ years of real time low latency, front-end Web applications React, Redux, RXJS, Typescript.
• 3+ years of experience with automated testing frameworks for Unit testing for Java/Python and UI Micro services.
• 3+ years of hands-on experience with TrueCD, DevOps with Cucumber, Jenkins.
• Experience with Google Agent Development Kit.
• Experience working in Agile environment.
• Knowledge of Infrastructure as Code tool Terraform and GitHub.
• Scripting and infrastructure automation, including Python/Go, Shell, Gherkin, PowerShell etc.
• Professional cloud certification on Azure/GCP or other cloud providers.
• Ability to rationalize risk controls into policy outcomes.
• Good understanding of Network Security Experience and Enterprise Architecture and OWASP Security practices.
• Exposure to ADK, LangChain and LangGraph is a plus.

Responsibilities

• Lead complex technology Cloud initiatives including those that are companywide with broad impact.
• Act as a key contributor in automating the provisioning of Cloud Infrastructure using Infrastructure as a Code.
• Make decisions in developing standards and companywide best practices for engineering and large-scale technology solutions.
• Design, Optimization and Documentation of the Engineering aspects of the Cloud platform.
• Understand industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives.
• Review and analyze complex, large-scale technology solutions in Cloud for strategic business objectives and solving technical challenges.
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues.
• Build and Enable cloud infrastructure, automate the orchestration of the entire Azure/GCP Cloud Platforms for Wells Fargo Enterprise.
• Work in a globally distributed team to provide innovative and robust Cloud centric solutions.
• Closely work with Product Team and Vendors to develop and deploy Cloud services to meet customer expectations.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees