Lead Technician Fire and Water Damage Restoration

Metairie • Metairie, LA

3d

About The Position

The Lead Technician at ServiceMaster Elite Restore works with the Project Manager to oversee restoration projects, ensuring high-quality service delivery and customer satisfaction. This role involves leading a team of technicians, managing project timelines, and maintaining compliance with safety and industry standards.

Requirements

• High school diploma or equivalent; additional technical training or certifications in restoration or a related field is preferred.
• Proven experience in restoration services, with a minimum of two years in a supervisory role.
• Strong knowledge of restoration techniques and equipment.
• Excellent leadership and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Valid driver’s license and clean driving record.

Nice To Haves

• Certifications such as IICRC, WRT, or similar are a plus

Responsibilities

• Project Management: Helps Project Manager with restoration projects from start to finish, including assessment, planning, and execution. Ensure projects are completed on time and within budget.
• Team Leadership: Supervise and mentor a team of technicians, providing guidance and training to enhance skills and performance.
• Communication: Serve as the primary point of contact to the Project Manager, addressing inquiries and providing updates on project status.
• Technical Expertise: Perform restoration and mitigation tasks, including water damage restoration, fire damage cleanup, mold remediation, and other related services.
• Quality Control: Work alongside the Project Manager to ensure all work meets company standards and industry regulations. Conduct inspections to verify the quality of work performed.
• Inventory Management: Manage inventory of equipment and supplies, ensuring all necessary materials are on hand for projects.
• Safety Compliance: Enforce safety protocols and ensure that all team members adhere to safety regulations and practices.
• Reporting: Maintain accurate records of project progress, materials used, and any issues encountered. Provide regular updates to management.

Benefits

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees