Lead Technician

PuroClean • Wilton, CT

11d • $25 - $35

About The Position

Ready to lead with purpose? We’re looking for someone who thrives on helping people, takes pride in doing things right, and isn’t afraid of getting their hands a little dirty to make a big impact. Why Join Us? Online Mobile Courses to sharpen your skills anytime Flexible Scheduling to keep life in balance Paid Training for certifications and growth Career Advancement opportunities Top-tier Competitive Pay Be the Hero in someone’s toughest moment About Us: PuroClean of Wilton | Ridgefield is a family-run emergency property restoration company serving both residential and commercial clients hit by water, fire, mold, biohazard, and other property damage. We lead with servant-based leadership , always improving, always growing. If you like change, growth, and making a difference—you’ll fit right in. The Role: Lead Technician This isn’t a desk job. You’ll be in the field leading job sites, coordinating with clients, and mentoring your crew. You’ll oversee everything from job setup to cleanup, ensuring safety protocols are followed and customer expectations are exceeded. Your mission: Manage job flow using the PuroClean system Supervise and perform restoration work Communicate with clients (insurance, commercial, residential) Document job progress accurately and on time Lead with empathy and professionalism—our clients are going through tough times

Requirements

• 2+ years of restoration or construction experience
• IICRC certification a plus
• Natural leadership and coaching mindset
• Detail-oriented with solid documentation and recordkeeping
• Strong communicator and team player
• Can lift 50+ lbs and handle physical work daily
• Committed to safety—for your team and our clients
• Valid U.S. Driver’s License
• Clean background check
• Drug-free workplace

Nice To Haves

• IICRC certification a plus

Responsibilities

• Own the client experience from start to finish
• Perform and lead mitigation and restoration processes
• Train and support team technicians
• Help manage subcontractors and project resources
• Maintain equipment, vehicles, and facility appearance
• Ensure clear communication across the team
• Stay sharp, stay clean, and leave every site better than you found it

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• PTO (after time requirement)
• Company-sponsored retirement plan eligibility
• Flexible hours when life needs it

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees