Lead Technician

Takeda

5d • $20 - $28

About The Position

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as center leadership and training. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and provide leadership to staff. All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.

Requirements

• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
• Good verbal communication and customer service skills.
• Demonstrated technical competence
• Requires demonstrated leadership and technical expertise, including full certification in Medical History, Phlebotomy, and Sample Processing.
• Internal promotion requiring a minimum of one-year experience with BioLife, deviation from guideline may occur based on business needs.
• Effective coaching and counseling skills.
• Attention to detail and ability to work independently
• Production environment requiring the ability to walk and stand for the entire work shift.
• Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
• Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.
• Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
• Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear
• High School Diploma or equivalent required

Nice To Haves

• Experience in a laboratory, hospital, or other regulated environment is a plus

Responsibilities

• Greet donors as they enter and exit the donor floor.
• Answer phones within reasonable timeframe.
• Maintain orderly filing system, purging records as needed.
• Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas.
• Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback.
• Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow.
• Perform all non-core area tasks, and those limited to Lead Technician and above (including, not limited to):
• Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 machines.
• Perform change of lot number for soft goods.
• Perform quarterly and annual tube sealer maintenance
• Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
• Attend staff meetings and other team meetings as required.
• Ability to multi-task and work as a team player.
• Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
• Other duties and responsibilities as assigned.

Benefits

• U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
• U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees