Lead Technician Security

Paladin Technologies•Portland, OR

4d•$48 - $58

About The Position

As a Lead Technician - Security with Paladin Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction. We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Vancouver you may be required to travel to job sites throughout the region.

Requirements

Progressive leadership experience within the integrated security or low-voltage industry(s) with experience in leading other technicians and projects.
8-10 years of experience managing integrated security or low-voltage industry(s) projects.
3 - 4 years experience in a leadership role
Progressive experience in a technical role
Programming experience is essential for this positions.
Previous experience leading installations at the site level.
Valid LEA certification.
Strong troubleshooting and problem-solving skills.
Proficiency in the use of relevant tools and equipment.
Valid Driver’s License and clean abstract.

Nice To Haves

Vendor Certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others).
Postsecondary training in electronics or equivalent.

Responsibilities

Install, program, configure, and commission security systems, including CCTV cameras, access control systems, intrusion alarms, and fence detection systems, in accordance with industry standards and client specifications.
Provide overall leadership and support for assigned projects, overseeing project personnel and site operations.
Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems; troubleshoot and resolve technical issues promptly.
Coordinate and direct technicians, workers, and subcontractors.
Organize and maintain efficiency across onsite activities and project goals while keeping project teams motivated.
Collaborate with clients to understand security requirements, provide expert guidance, and deliver solutions tailored to their needs.
Ensure exceptional customer satisfaction through effective communication and professionalism.
Maintain accurate documentation of system installations, maintenance activities, and repairs.
Prepare and execute detailed reports and acceptance test plans to meet SLAs, contractual requirements, and internal standards.
Stay up to date with advancements in security technologies, regulations, and industry best practices; continuously improve technical skills through training and certifications.
Adhere to all safety regulations and compliance standards related to security system installation and maintenance.
Perform administrative duties, including providing project updates to Project Managers and completing required project documentation.
Be available for on-call support before or after scheduled work hours and, when required, on non-scheduled workdays.
Utilize technical expertise to mentor colleagues, providing guidance in testing, fine-tuning, and optimizing systems for peak performance.
Design security systems and develop system layouts as required.
Perform other duties as assigned.

Benefits

Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program.
Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options.
Associates also have the option to enroll in the company’s 401(k) plan.
In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays.

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