Lead Technician - Restoration/Remediation

Critical Control • Petaluma, CA

9h • $27 - $35 • Onsite

About The Position

Lead Technician - Restoration/Remediation Type: Full-Time, Permanent, Direct Hire Location: On-Site, Petaluma, CA Reports to: Field Supervisor Travel: As needed for Large-Loss/CAT Comp: $27-$35/hr + Performance Bonus - Plenty of opportunity for O/T Please ensure you read through the entire job posting to better understand the work model, expectations, requirements, location, compensation and qualification requirements for this role. Do you love the services industry? Working with your hands and figuring out challenging problems? At Critical Control, we help people during their worst moments. From pipes bursting in a home, to mold remediation and fires we are there to help them recover. As a 24/7 emergency service, our lead technicians are ready at a moment’s notice to be dispatched and help. You will be put in challenging situations, crawlspaces, hot attics, sewage backups, etc. at off hours and during holidays. It’s hard work. Why we do it: Our team is excited and feels a sense of duty to help people during their toughest moments. Our elite travel team has the opportunity to travel the country, helping on hurricanes, wildfires and other natural disasters. You enjoy problem solving, challenging situations that push you to think creatively and stretch you as a leader. High level of personal accountability - the stakes are high in this industry. While everyone here has each other’s backs, our team is made of high achievers that get it done. You are excited to be part of a fast growing company, focused on constant improvement, delivering the highest quality service possible. You are looking for a long term career, with growth opportunities, training and support from managers dedicated to your success. What your job looks like: Take charge of emergency water damage jobs from initial response to completion.

Requirements

• 2 years in the services or construction industry is preferred
• Fluent in English
• Valid driver's license and able to operate a company vehicle.
• Ability to lift up to 50 lbs overhead.
• Demonstrated trainability and commitment to ongoing professional development.
• Professionalism, friendliness, and a strong sense of responsibility

Responsibilities

• Respond to emergency water damage jobs quickly and professionally.
• Take the lead in client communication, offering reassurance, updates, and expert advice throughout the recovery process.
• Use moisture meters and other tools to map out the water and talk with the project manager on a game plan.
• Educate and inform the homeowners on the process.
• Set up equipment to help dry the building.
• Set up containment and demolition if anything needs to be cut and pulled up.
• Document and fill out paperwork on each jobsite.
• Maintaining a detailed record of the recovery process.
• Maintain a fully stocked, clean, and prepared company vehicle at all times.
• Participate in an on-call rotation schedule to address after-hours emergencies.

Benefits

• Competitive pay of $27-35/hr and bonuses for performance goals.
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company match, PTO/Vacation, paid holidays, and sick leave
• Opportunities for career advancement within a rapidly growing company.
• A chance to make a significant impact on the lives of those affected by disasters.
• A supportive and collaborative team environment.
• Clear path for advancement within our rapidly growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed