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The Lead Technician Mitigation position at Prime Restore Solutions involves leading a team of IICRC certified technicians in providing emergency services for water damage restoration. This role is customer-facing and requires excellent communication skills, professionalism, and a commitment to exceeding client expectations. The technician will be responsible for job-site inspections, scoping jobs, and performing applied structural drying according to IICRC standards, while also being available for on-call duties.