Lead Technician / Installer

Workscapes•Jacksonville, FL

1d•Onsite

About The Position

If you're the kind of person who loves working with your hands, solving problems on the spot, and seeing the results of your work come to life, Workscapes has a place for you. As a leading commercial interior design company with 150 team members across five Florida locations, Workscapes relies on skilled, detail-driven installers to bring designs from concept to reality. As a Technician / Installer, you'll be the expert who transforms plans into finished environments-assembling furniture, installing products, and ensuring every detail meets high standards. Your craftsmanship directly shapes the spaces where teams collaborate, innovate, and grow. You'll work alongside supportive teammates, use quality tools and equipment, and be part of a company that values professionalism, reliability, and pride in a job well done. If you're ready to join a team where your skills matter, your work is appreciated, and every day brings something new, Workscapes is excited to welcome you. The Technician is responsible for performing high-quality installation, service, and repair work at client locations while upholding company standards for safety, professionalism, and customer satisfaction. This role requires strong technical skills, the ability to adapt to changing field conditions, and consistent communication with the Lead Technician to ensure projects are completed accurately and efficiently. The Technician represents the company on job sites and must demonstrate reliability, craftsmanship, and adherence to core values in every interaction.

Requirements

High School Diploma
5+ years of experience in installation and repair of office furniture.
Advanced technical skills relating to furniture repair, problem analysis, material handling equipment, and furniture handling techniques.
Proficiency in Outlook and Teams Communication.
Must have own set of basic tools.
Must have an acceptable driving record.
Must be receptive to direct instructions for job parameters, while also applying independent & creative thinking.
Must adhere to attendance and punctuality expectations.
Ability to operate and lead under our core values and Guiding Principles: Passionate, Adaptable, Dedicated, Coachable, Dependable.
Must have own reliable transportation to report to and from work daily.

Responsibilities

Review daily service dispatch for clarity, tools, parts, and scope of work.
Drive Company vehicle or own vehicle to client location as needed to perform work.
Communicate problem, cost and timeframe for solution to Lead Technician.
React to varying project/field conditions and changes in the scope of work, make decisions to solve problems.
Follow all safety procedures and report any safety issues promptly.
Maintain knowledge of assigned product lines, operational procedures, and best practices.
Deliver and install non-furniture punch items.
Perform additional duties as assigned by Operations Manager.
Lead install crew on daily deliveries and projects.