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The role involves planning, coordinating, and actively managing IT delivery plans for complex, cross-functional technical solutions that span multiple technical products. The individual will manage the end-to-end plan that includes all changes needed to technical products in support of initiative outcomes. Projects may involve network, server, or software implementation and upgrades, as well as PC deployment. The primary duties include being accountable for aligning large, complex programs consisting of multiple efforts, making connections across teams to drive identification and facilitation of interdependencies, defining the program structure, and creating a unified plan to deliver on program objectives. The role also requires driving clarity on objectives, priorities, and measures, identifying, assessing, and mitigating program risks and issues, and removing impediments. Additionally, the individual may lead or mentor program managers.
