Lead Technical Program Manager

JPMorgan Chase & Co. • New York, NY

18h

About The Position

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer and Community Banking, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Proven experience using tools like Jira, Confluence, and Excel to create and manage dashboards and reports.
• Hands on with Jira, Confluence, Git, monitoring dashboards or similar
• Ability to read architecture diagrams, understand APIs, databases, cloud platforms, CI/CD, etc.
• Planning and scheduling – building roadmaps setting milestones, estimating timelines
• Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve

Nice To Haves

• Facilitate stakeholder management and engagement by organizing and coordinating cross-functional teams, establishing a regular cadence for collaboration, and ensuring comprehensive reporting.
• Experience partnering with engineers is a plus
• Strong organizational and time management skills; able to manage projects and deadlines in a fast-paced environment.
• Strategic thinking and problem-solving skills; able to balance short-term needs with long-term vision.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Oversee and drive the planning, execution, and delivery of complex technical programs across multiple teams.
• Define program scope, goals, and deliverables in alignment with business objectives and stakeholder requirements.
• Communicate program status, progress, and challenges to stakeholders and leadership through regular updates and reports.
• Spearhead the product line's data strategy, architecture, and modernization efforts by driving initiatives across various product areas.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed