Lead Technical Program Manager

JPMorgan Chase & Co. • Jersey City, NJ

1d

About The Position

As a Lead Technical Project Manager in Commercial and Investment Bank, Payments
Tech, you will help lead complex technology projects and programs that drive
business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is
essential to developing innovative solutions, along with leveraging analytical
reasoning and adaptability skills to navigate through ambiguity and change. Your
strong communication abilities will enable you to effectively collaborate with
cross-functional teams and manage stakeholder relationships, ensuring alignment
on project objectives and governance. By optimizing resources and managing
risks, you will contribute to the successful delivery of high-impact projects
that shape the future of the firm.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Expert level technical program management experience, leading and delivering complex technology projects and programs in fast-paced, dynamic environments.
• Strong experience preparing and presenting project updates, risks, and recommendations to senior leadership and operating committees.
• Strong understanding of technical domains such as cloud architecture (AWS), resiliency and high availability patterns, and application development, with proven experience managing projects through the full lifecycle—including influencing decision makers and adapting to evolving business needs.
• High Level understanding of AWS Core Services, familiarity with concepts like microservices architecture, load balancing, auto-scaling, and disaster recovery patterns, and defining and tracking SLIs, SLOs, and SLAs.
• Proven track record of applying analytical reasoning and advanced problem-solving techniques to decompose business, technical, or operational objectives into actionable tasks and deliverables.
• Expert stakeholder management skills, demonstrated by building productive relationships, managing expectations, and driving alignment across cross-functional teams.
• Deep knowledge of Agile methodologies (Scrum, Kanban, etc.), with hands-on experience using tools such as JIRA for project tracking and delivery and expert MS Office skills, particularly in Powerpoint and Excel.
• High technical fluency with familiarity in current and emerging platforms, software tools, and technologies relevant to large-scale enterprise environments.
• Proficiency in creating and delivering impactful presentations to senior leadership and technical teams, translating complex technical concepts into clear business value.

Nice To Haves

• Knowledge of frameworks like the AWS Well-Architected Framework, high level understanding of AWS Resilience Hub, Cloud Watch, FIS.
• Advanced stakeholder engagement skills, with the ability to understand diverse perspectives, facilitate productive discussions, and drive consensus among technical and business stakeholders.
• Certification(s) in Agile, PMP, or related fields

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects
• Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes
• Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
• Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
• Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed