Lead Technical Program Manager

JPMorgan Chase & Co. • Jersey City, NJ

1d

About The Position

Leverage your technical expertise and leadership to guide impactful projects and
support growth and innovation.

As a Lead Technical Program Manager at JPMorgan Chase in Infrastructure
Platforms team,
you will oversee the delivery of complex technology projects
and programs that advance business objectives across the firm. Your
understanding of technical principles and practices will help you develop
effective solutions while managing resources, budgets, and high-performing
teams. Strong analytical and adaptability skills will enable you to navigate
change and ensure technology initiatives align with business needs. Advanced
communication and stakeholder management abilities will help you build
productive relationships and influence decision-making. As a subject matter
expert, you will contribute to operational planning and risk management,
ensuring quality and professionalism in service delivery.

Requirements

• 5+ years of experience in technical program management, leading complex technology projects in a large organization
• Strong stakeholder management skills, with the ability to build relationships and influence decision-making across teams and clients
• Experience with technical concepts, including vendor products and managing vendor relationships to support shared applications and services
• Proven ability to manage resources, budgets, and high-performing teams in an agile environment
• Demonstrated analytical and problem-solving skills to break down objectives into actionable tasks

Nice To Haves

• Understanding of networking concepts such as routing/switching (e.g., OSPF, BGP), SD-WAN, LAN/Wi-Fi/NAC, DNS/DHCP/IPAM, load balancing, and VPN
• Knowledge of infrastructure domains: virtualization (VMware/Hyper-V), containers (Kubernetes), storage (SAN/NAS), identity (AD/Azure AD), and disaster recovery/resiliency (RPO/RTO)
• Experience with IT Service Management (ITSM): incident, problem, change, request processes; CMDB maintenance; service transition and operational handover
• Familiarity with security and compliance frameworks (NIST/ISO), segmentation, firewall policies, and vulnerability management
• Financial skills: budgeting, accruals, purchase orders, forecasting, variance analysis, and benefits realization
• Excellent communication skills with stakeholders and executives; ability to influence without authority and lead during incidents

Responsibilities

• Develop and manage project plans, including technical requirements, resource allocation, and timelines to ensure timely delivery of technology solutions
• Identify and address risks, proactively resolving issues and implementing contingency plans to maintain project momentum
• Collaborate with engineering, product, and business teams to define program scope, objectives, and deliverables, ensuring alignment with business goals
• Use analytical skills to assess program performance, identify improvement areas, and implement data-driven optimizations for efficiency
• Promote agile methodologies and technical solutions, encouraging continuous learning and innovation within the team

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed